[outages] Spectrum/Comcast outage

[Tony]

We experienced a wave of one way audio early today and narrowed it down to outbound calling with Windstream. We removed them from routing but are still seeing some other reports due to “other”carriers using the same routes 

T

> 
> On Oct 16, 2019, at 09:41, Phillip Alger via Outages <outages at outages.org> wrote:
> 
> 
> Help Desk call volume has increased drastically stating one way or no audio. Almost all calls traverse Windstream at some point during traces.
>  
>  
> Phillip Alger
> 480-426-9841
> Crexendo, Inc.
>  
> From: Outages <outages-bounces at outages.org> On Behalf Of Rob Hall via Outages
> Sent: Wednesday, October 16, 2019 10:22 AM
> To: outages at outages.org
> Subject: [outages] Spectrum/Comcast outage
>  
> I’ve seen 8 branch offices drop coast-to-coast in the past 30 minutes (CA, TN, VA primarily) with service on both Spectrum and Comcast. Is anyone seeing a backbone or transit issue that we could track this back to?
>  
> Thanks!
> --
>  
> <image001.png>
> Rob Hall, CCNP, CCP-V – IT Manager
> C 423.312.6003 | O 423.272.7897 | F 423.765.1881
> 1040 Tidewater Court, Kingsport, TN 37660
> rhall at lstaff.com  | luttrellstaffing.com
>  
>  
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>  
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