[outages] random gmail bounce issues ?

Chris Cherry cwcherry at outlook.com
Tue Dec 15 16:45:53 EST 2020


Yes.  One of my users is sending an email to someone that uses Gmail.  And they get bounce backs that say “The email account that you tried to reach does not exist.”

Checking the Google Workspace Dashboard shows issues again.
https://www.google.com/appsstatus#hl=en&v=status

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

From: mike tancsa via Outages<mailto:outages at outages.org>
Sent: Tuesday, December 15, 2020 4:42 PM
To: Jay Ashworth via Outages<mailto:outages at outages.org>
Subject: [outages] random gmail bounce issues ?

Anyone else getting random bounce back issues with gmail accounts ? Was
getting about 10% bounce backs on our test email that we send to from
the outside.  The gmail twitter feed seems to have other users around
the world chiming in too and https://downdetector.ca/status/gmail/ has a
big spike

<< 550-5.1.1 The email account that you tried to reach does not exist. Please try
<<< 550-5.1.1 double-checking the recipient's email address for typos or
<<< 550-5.1.1 unnecessary spaces. Learn more at
<<< 550 5.1.1  https://support.google.com/mail/?p=NoSuchUser t14si83243ilq.122 - gsmtp
550 5.1.1 <xxxxxxx at gmail.com>... User unknown
<<< 503 5.5.1 RCPT first. t14si83243ilq.122 - gsmtp

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