[outages] Five9 Call Center
erik.lentz at gmail.com
Thu Jun 4 11:08:37 EDT 2020
The Five9 Call Center platform is reporting a service disruption for:
- Five9 Applications
- Plus Desktop
> Five9 technology team received an alert through our monitoring tools
> concerning one of Five9's infrastructures. Other possible symptoms to look
> out for are, but not limited to, the following:
> - Reconnecting message/error
> - Any plus application instability
> To mitigate the issue, Five9 technology team moved the impacted domains
> out of the problematic server.
> This has been raised as a high priority ticket and all hands are on deck
> in resolving this issue.
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