[outages] IBM Cloud / NetworkLayer Outage

Jeff P jeffp at jeffp.us
Tue Jun 9 19:39:47 EDT 2020

MAINTENANCE: IBM Cloud Monitoring will be unavailable during maintenance
*Component: *IBM Cloud Monitoring with Sysdig
*Location: *London
*Start time: *9 Jun 2020 3:00 PM
*End time: *9 Jun 2020 6:00 PM
*Update time: *1 Jun 2020 12:19 PM
*Type: *Maintenance
*ID: *CHG0683971

*What are we changing?*

We are introducing changes to the IBM Cloud Monitoring with Sysdig service
which require database maintenance that will require up to 30 minutes of
downtime for the service.

*Why are we making this change?*

We are making changes to our service infrastructure to improve the service
stability and to improve our ability to release non-disruptive changes in
the future. These changes to our data storage infrastructure require an
outage to ensure that customer data is not impacted by these changes.

*How will it impact the environment?*

During the maintenance window there will be up to 30 minutes of downtime
while we perform the database maintenance.  During this time the service
will not be available.  There will be gaps in the metric data once the
service is restored for the outage period during the maintenance window.
Alerting will be unavailable during the downtime and there may be some
alerts triggered after the downtime due to the missing metric data
depending on your alert configurations.

*Maintenance Duration*: 180 minutes

jeffp at jeffp.us <jeffp at jeffp.us>

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On Tue, Jun 9, 2020 at 4:15 PM James Brown via Outages <outages at outages.org>

> It looks like IBM Cloud / SoftLayer / NetworkLayer is having a global
> outage since about 15:04 Pacific time affecting routing to AWS, Level 3 /
> CenturyLink, and a bunch of other providers. Has anyone been able to get
> more details?
> --
> James Brown
> Network Engineer
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
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