[outages] thinq is down again

Rob Whitlatch rwhitlatch at whitelabelcomm.com
Thu Mar 19 12:18:49 EDT 2020


Correspondence from ThinQ:

Service Alert
3/19/20
Started: 11:00AM EDT
Updated: 11:40AM EDT
Toll-Free Least Cost Routing (LCR)
Domestic LCR
International LCR

We're experiencing an intermittent service issue affecting call
termination, causing partners to experience call setup issues or dropped
calls. Our engineers are on top of the issue and actively restoring
stability. To receive updates file a ticket via support at thinq.com.
Partners with DNS SRV/A Record redundancy were restored to service within
a few minutes. We're truly sorry for the impact this has had on your
business, and any stress and frustration it has caused you personally. We
hope that our transparency shows our commitment to you and all of our
partners. Thank you.

-----Original Message-----
From: Outages <outages-bounces at outages.org> On Behalf Of Matt Hoppes via
Outages
Sent: Thursday, March 19, 2020 12:02 PM
To: Izzy Goldstein - TeleGo <igoldstein at telego.net>; outages
<outages at outages.org>
Subject: Re: [outages] thinq is down again

Our ThinQ trunks are working.

On 3/19/20 11:26 AM, Izzy Goldstein - TeleGo via Outages wrote:
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