[outages] amazon.com down?

Brett Frankenberger rbf+outages at panix.com
Thu May 28 15:51:54 EDT 2020


On Thu, May 28, 2020 at 07:35:10PM +0000, Dan Walters via Outages wrote:
> Simile.amazon.com and business.amazon.com both seem to be working but www.amazon.com<http://www.amazon.com> and amazon.com both are not.
> 
> Carrier spectrum Wisconsin.
> 
> Dns seems to be resolving... but have seen a few nxdomains show up from the web browser?

Results from one authoritative amazon.com server shown below; similar
results for the others.  

> dig +short NS amazon.com
ns2.p31.dynect.net.
pdns6.ultradns.co.uk.
ns3.p31.dynect.net.
ns4.p31.dynect.net.
ns1.p31.dynect.net.
pdns1.ultradns.net.

> dig @ns2.p31.dynect.net www.amazon.com      

;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 43669
;; flags: qr aa rd; QUERY: 1, ANSWER: 1, AUTHORITY: 4, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;www.amazon.com.                        IN      A

;; ANSWER SECTION:
www.amazon.com.         1800    IN      CNAME tp.47cf2c8c9-frontier.amazon.com.

> dig @ns2.p31.dynect.net tp.47cf2c8c9-frontier.amazon.com.

;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 39568
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 4, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;tp.47cf2c8c9-frontier.amazon.com. IN   A


One of my caches has:
www.amazon.com.                   1793  IN   CNAME  tp.47cf2c8c9-frontier.amazon.com.
tp.47cf2c8c9-frontier.amazon.com.   53  IN   CNAME  www.amazon.com.edgekey.net.
www.amazon.com.edgekey.net.       3575  IN   CNAME  e15316.e22.akamaiedge.net.
e15316.e22.akamaiedge.net.          13  IN   A      23.10.134.216

This has been going on longer than 53 seconds, so apparently sometimes
the authoritative servers are able to resolve the "tp..." name.

     -- Brett



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