[outages] Canadawide Rogers Wireless outage

[mike tancsa]

Seems to be a software upgrade gone bad

https://about.rogers.com/news-ideas/a-message-from-jorge-fernandes-chief-technology-officer-at-rogers/

Starting to see some recovery in Ontario outside of Toronto. Ottawa to
east of Toronto, and Waterloo, Hamilton and London seem to have
recovered as well as my one site in Calgary AB that I monitor.

    ---Mike


On 4/19/2021 6:52 PM, Hugo Slabbert via Outages wrote:
> Starting to see anecdotal recovery now in Vancouver, BC. 
>
> On Mon., Apr. 19, 2021, 15:37 Rich Lafferty via Outages
> <outages at outages.org <mailto:outages at outages.org>> wrote:
>
>     I feel kind of weird sending an update that just says “yep, still
>     out”, but it’s uncommon for a national wireless carrier to have a
>     multi-hour outage, so: 
>
>     Yep, still out.
>
>     Further coverage as we approach the *eleventh* hour:
>
>     https://www.cbc.ca/news/business/rogers-outage-1.5992954
>     <https://www.cbc.ca/news/business/rogers-outage-1.5992954>
>
>     Since this is consumer wireless there are no NOC updates etc. and
>     Rogers has not been forthcoming with details.
>
>     (One side element I find interesting: A lot of reporting has
>     mentioned that the outage is most prevalent in [list of major
>     Canadian cities] “according to downdetector.com
>     <http://downdetector.com>”, but since DownDetector reflects
>     absolute # of user reports, I suspect that is only saying that
>     major cities have more people in them.)
>
>     -Rich
>
>     *Rich Lafferty* 
>     rich at lafferty.ca <mailto:rich at lafferty.ca> / 647-377-1165
>     Toronto, Canada 
>     http://www.lafferty.ca <http://www.lafferty.ca>
>
>     <https://twitter.com/mendel> 
>     <https://twitter.com/mendel> <https://facebook.com/richlafferty> 
>     <https://facebook.com/richlafferty> <https://linkedin.com/in/richlafferty> 
>     <https://linkedin.com/in/richlafferty> <https://instagram.com/wlonkly> 
>     <https://instagram.com/wlonkly> <https://www.flickr.com/photos/mendel> 
>     <https://www.flickr.com/photos/mendel> <https://github.com/wlonkly> 
>     <https://github.com/wlonkly> <https://mendel.tumblr.com> 
>     <https://mendel.tumblr.com>
>     On Apr 19, 2021, 1:55 PM -0400, Rich Lafferty , wrote:
>>     Rogers Wireless (one of Canada’s big three-or-so phone providers)
>>     is experiencing a Canada-wide outage, starting around 08:00
>>     Eastern time (-0400) and still ongoing as of now (13:52).
>>     Affecting calls, text and wireless data, and specifically 911
>>     callbacks. Home/business wired internet is unaffected.
>>
>>     Timing is particularly bad as a couple of provinces have opened
>>     COVID vaccinations up to new age groups as of this week and
>>     pharmacies are relying on text and calls to notify availability.
>>
>>     Coverage:
>>
>>     https://www.thestar.com/news/gta/2021/04/19/rogers-customers-experience-canada-wide-network-outage-emergency-services-and-physicians-warn-of-disruptions.html
>>     <https://www.thestar.com/news/gta/2021/04/19/rogers-customers-experience-canada-wide-network-outage-emergency-services-and-physicians-warn-of-disruptions.html>
>>
>>
>>      -Rich
>>
>>     *Rich Lafferty* 
>>     rich at lafferty.ca <mailto:rich at lafferty.ca> / 647-377-1165
>>     Toronto, Canada 
>>     http://www.lafferty.ca <http://www.lafferty.ca>
>>
>>     <https://twitter.com/mendel> 
>>     <https://twitter.com/mendel> <https://facebook.com/richlafferty> 
>>     <https://facebook.com/richlafferty> <https://linkedin.com/in/richlafferty> 
>>     <https://linkedin.com/in/richlafferty> <https://instagram.com/wlonkly> 
>>     <https://instagram.com/wlonkly> <https://www.flickr.com/photos/mendel> 
>>     <https://www.flickr.com/photos/mendel> <https://github.com/wlonkly> 
>>     <https://github.com/wlonkly> <https://mendel.tumblr.com> 
>>     <https://mendel.tumblr.com>
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