[outages] Restored: Canadawide Rogers Wireless outage

[Rich Lafferty]

Rogers has called this “now restored for the vast majority of our customers” as of April 19 23:53 EDT (-0400). Total TTR was about 16 hours.

CTO apology blames Ericsson:
https://about.rogers.com/news-ideas/a-message-from-jorge-fernandes-chief-technology-officer-at-rogers/

-Rich

Rich Lafferty
rich at lafferty.ca / 647-377-1165
Toronto, Canada
http://www.lafferty.ca


On Apr 19, 2021, 1:55 PM -0400, Rich Lafferty <rich at lafferty.ca>, wrote:
> Rogers Wireless (one of Canada’s big three-or-so phone providers) is experiencing a Canada-wide outage, starting around 08:00 Eastern time (-0400) and still ongoing as of now (13:52). Affecting calls, text and wireless data, and specifically 911 callbacks. Home/business wired internet is unaffected.
>
> Timing is particularly bad as a couple of provinces have opened COVID vaccinations up to new age groups as of this week and pharmacies are relying on text and calls to notify availability.
>
> Coverage:
>
> https://www.thestar.com/news/gta/2021/04/19/rogers-customers-experience-canada-wide-network-outage-emergency-services-and-physicians-warn-of-disruptions.html
>
>
>  -Rich
>
> Rich Lafferty
> rich at lafferty.ca / 647-377-1165
> Toronto, Canada
> http://www.lafferty.ca
>
>
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