[outages] Comcast Outage in Stockton, California

Anthony Hoppe anthony at vofr.net
Wed Jan 27 19:42:27 EST 2021


This issue, ticket CR948935828, has been resolved.  My affected circuit 
is back up.  The rep read me back the ticket notes and I'm not entirely 
sure what this means *exactly*, but, she said "The outage was due to 
storm damage.  The equipment in the node responsible for assigning tasks 
had failed."


On 1/27/21 2:27 PM, Anthony Hoppe via Outages wrote:
> 2:27 PM PT - Service is still down.  Comcast representative I talked to 
> could not find any detailed information about case status other than 
> it's a large facility related trouble. I did get an absurdly long ETA of 
> Feb 3rd at 2:10 PM.  More to come...
> 
> 
> On 1/27/21 8:24 AM, Anthony Hoppe via Outages wrote:
>> I have a Comcast BCI circuit (coax service) in downtown Stockton, CA 
>> that is down hard.  Comcast reports it's due to power failure at one 
>> of their facilities (the area had some heavy winds/rain overnight).  
>> The master ticket number is CR948935828.  This is likely a local 
>> issue, but figured I'd disseminate here just in case there may be 
>> others in my area who subscribe to the list.
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