[outages] Comcast Voice Outage?

[Aaron C. de Bruyn]

Services just recovered for me.

-A

On Wed, Mar 10, 2021 at 4:37 PM Aaron C. de Bruyn <aaron at heyaaron.com>
wrote:

> I finally got in touch with the Comcast PRI team a few minutes ago.
> They didn't acknowledge an outage, but they said they would create an "8
> hour ticket" for me--meaning that they are aware we aren't getting any
> inbound calls and they'll get back to us "within 8 hours".
> Stellar service for a $2k/mo phone setup.
>
> Outbound is working, but all inbound calls just receive 'dead air'.  It
> looks like signalling is getting passed to our PBX, but no voice data.
>
> Our backup provider that covers about 20% of our phone lines is still up
> and working with no issues.
>
> -A
>
> On Wed, Mar 10, 2021 at 4:11 PM Aaron C. de Bruyn <aaron at heyaaron.com>
> wrote:
>
>> We just had several Comcast SIP trunks in Oregon and Washington stop
>> accepting inbound calls.  When you dial one of the trunk numbers you just
>> get dead air.  Outbound calls appear to be working.
>>
>> Calling the Comcast SIP/Trunking team number results in dead air too.
>>
>> Anyone else seeing it?
>>
>> -A
>>
>
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