[outages] Comcast Voice Outage?

[Nick Wilkens]

Dyn also just recovered!

On Wed, Mar 10, 2021 at 7:47 PM Aaron C. de Bruyn via Outages <
outages at outages.org> wrote:

> Services just recovered for me.
>
> -A
>
> On Wed, Mar 10, 2021 at 4:37 PM Aaron C. de Bruyn <aaron at heyaaron.com>
> wrote:
>
>> I finally got in touch with the Comcast PRI team a few minutes ago.
>> They didn't acknowledge an outage, but they said they would create an "8
>> hour ticket" for me--meaning that they are aware we aren't getting any
>> inbound calls and they'll get back to us "within 8 hours".
>> Stellar service for a $2k/mo phone setup.
>>
>> Outbound is working, but all inbound calls just receive 'dead air'.  It
>> looks like signalling is getting passed to our PBX, but no voice data.
>>
>> Our backup provider that covers about 20% of our phone lines is still up
>> and working with no issues.
>>
>> -A
>>
>> On Wed, Mar 10, 2021 at 4:11 PM Aaron C. de Bruyn <aaron at heyaaron.com>
>> wrote:
>>
>>> We just had several Comcast SIP trunks in Oregon and Washington stop
>>> accepting inbound calls.  When you dial one of the trunk numbers you just
>>> get dead air.  Outbound calls appear to be working.
>>>
>>> Calling the Comcast SIP/Trunking team number results in dead air too.
>>>
>>> Anyone else seeing it?
>>>
>>> -A
>>>
>> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
>


-- 
Thanks,
 Nick Wilkens
 (734) 344-4942
 nick.wilkens at mnxsolutions.com
 https://www.mnxsolutions.com
 Managed Services, Cloud Hosting & Business Voice
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20210310/07eebbb0/attachment.htm>