[outages] Comcast Voice Outage?

[Aaron C. de Bruyn]

That's a strange coincidence.  *puts on conspiracy theory hat*

-A

On Wed, Mar 10, 2021 at 4:48 PM Nick Wilkens <nick.wilkens at mnxsolutions.com>
wrote:

> Dyn also just recovered!
>
> On Wed, Mar 10, 2021 at 7:47 PM Aaron C. de Bruyn via Outages <
> outages at outages.org> wrote:
>
>> Services just recovered for me.
>>
>> -A
>>
>> On Wed, Mar 10, 2021 at 4:37 PM Aaron C. de Bruyn <aaron at heyaaron.com>
>> wrote:
>>
>>> I finally got in touch with the Comcast PRI team a few minutes ago.
>>> They didn't acknowledge an outage, but they said they would create an "8
>>> hour ticket" for me--meaning that they are aware we aren't getting any
>>> inbound calls and they'll get back to us "within 8 hours".
>>> Stellar service for a $2k/mo phone setup.
>>>
>>> Outbound is working, but all inbound calls just receive 'dead air'.  It
>>> looks like signalling is getting passed to our PBX, but no voice data.
>>>
>>> Our backup provider that covers about 20% of our phone lines is still up
>>> and working with no issues.
>>>
>>> -A
>>>
>>> On Wed, Mar 10, 2021 at 4:11 PM Aaron C. de Bruyn <aaron at heyaaron.com>
>>> wrote:
>>>
>>>> We just had several Comcast SIP trunks in Oregon and Washington stop
>>>> accepting inbound calls.  When you dial one of the trunk numbers you just
>>>> get dead air.  Outbound calls appear to be working.
>>>>
>>>> Calling the Comcast SIP/Trunking team number results in dead air too.
>>>>
>>>> Anyone else seeing it?
>>>>
>>>> -A
>>>>
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>>
>
>
> --
> Thanks,
>  Nick Wilkens
>  (734) 344-4942
>  nick.wilkens at mnxsolutions.com
>  https://www.mnxsolutions.com
>  Managed Services, Cloud Hosting & Business Voice
>
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