[outages] Fwd: Your Bandwidth support ticket is updated (Connection issue on trunk)

[Bruce Freshwater]

>From the source

-bruce
________________________________
From: Joe DaSilva (Bandwidth Support) <ticketing at bandwidth.com>
Sent: Saturday, September 25, 2021 6:06:53 PM
To: Ben Beige <bbeige at sierraexperts.com>
Cc: Telephony <telephony at sierraexperts.com>
Subject: Your Bandwidth support ticket is updated (Connection issue on trunk)

[https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fgo.bandwidth.com%2frs%2f381-NQJ-981%2fimages%2fbandwidth-logo-horizontal-darkblue-200x42.png&c=E,1,vCv6vGEMEfLvPXbM8AwXyhGAEYWLFn22r9ifz2d6ErsMSDEyoLkD6B_7Is-hAqTdZF-kDCAJ6e7vK3xQfr3PUT3kI4nBUpLgv413N26vb3MTGqS_&typo=1]

Request #4174578<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsupport.bandwidth.com%2fhc%2frequests%2f4174578&c=E,1,kjQJ5cwlhB1pu4WaqH1pxp7EJwxLXAyS23KV5NI-sJcHiSfs4yLTXgLZOOXUO-AugKsBdMEJYvjr_4k_igKPlAwPtwIrUJTdgQBayLRP-g,,&typo=1> has been updated. You can add a comment by replying to this email or by following this link: https://support.bandwidth.com/hc/requests/4174578<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsupport.bandwidth.com%2fhc%2frequests%2f4174578&c=E,1,-Q78OWmj09-XwQvnrvHBZeMghIXxDbaNQKtfnWi8JQ59SG7HB6-VCqL6zoZUhnEuTX1HiHSrR-4cNnbuG5WGMuec8SDfkSmkv9MSItikb99qzUnDsXa7RtA,&typo=1>.

[Your current ticket status.]

[https://mybwc.zendesk.com/system/photos/1318695047/joedasilva.png]

Joe DaSilva (Bandwidth Support)

Sep 25, 2021, 6:06 PM EDT

Good afternoon,

Bandwidth is currently experiencing a DDoS attack which is intermittently impacting our network. Our network operations and engineering teams are actively engaged in critical efforts to protect our network and fully restore all services as rapidly as possible. We will be sure to post key information and updates to status.bandwidth.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fstatus.bandwidth.com%2f&c=E,1,mBgB19zNGn284eiCTQovR7ivfL8O4tCbUX-uIzysYbgMXfUbt5ag6ozu0kcnl_R_YIowJWYgMWkMs_hL_wTi9hR93-oNo-7DldrqY1VD3bov08WM1inmwPIAq1LE&typo=1> as our efforts progress and we have additional information to share.

Thank you,
Joe DaSilva
TAC Manager




[https://mybwc.zendesk.com/system/photos/1318695047/joedasilva.png]

Joe DaSilva (Bandwidth Support)

Sep 25, 2021, 4:34 PM EDT

Good afternoon Ben,

Thank you for contacting Bandwidth. Currently we are experiencing an incident impacting voice and messaging traffic on the Bandwidth network. We have updated our status page<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fstatus.bandwidth.com%2fincidents%2fd09cdj4qljc1&c=E,1,5q9YmWgKbAfTlnA2bYrDOeLbGsg9Hd86hi_eZmvP2goP_-B4oTBA9_U2GuSyWOhTpDNia2u1ze8iY_oaUEO97ds8TdeICMJG37Jw4Qv9RTZfjmbftE5MhhP8&typo=1> to reflect this incent. We will provide additional updates via this ticket and on our status page as soon as possible.

Best Regards

Joseph DaSilva
TAC Manager

________________________________

http://status.bandwidth.com/<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fstatus.bandwidth.com%2f&c=E,1,ZL8f85g--gAgaALBegV77O1gcUzbeZC9XBOStB1sw3DSUMGh_TgfSD21iNStoNPir-2dDky5IGf_dAhBMc2QnaBRL3LugJQDzIFJDUxstbEy&typo=1>
Bandwidth Status
Welcome to Bandwidth's home for real-time and historical data on system performance.




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Ben Beige

Sep 25, 2021, 4:32 PM EDT

We're having issues connection to both 911 peers provided(67.231.12.71 & 67.231.1.137), and 216.82.224.36.

67.231.12.81 is still up though



This email is a service from Bandwidth Support.


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