[outages] Fiber cut between Nashua NH & Boston MA

Scott Richardson cloudtechstr at gmail.com
Mon Jun 6 17:03:03 EDT 2022


Many sites on the Internet including Search (Google, duckduckgo, etc), 
have not been responding at all, most of the day today, and this continues.
If you were previously connected to a site with an already open browser 
or application, communications are working to those sites, email is 
operational.
Trying to connect directly to many known sites is also failing

Comcast residential client, ~40 miles outside of Boston, MA

*Scott Richardson*
_*Marlborough, MA 01752*_
*CloudTechstr at gmail.com*

On 6/6/2022 1:13 PM, Jim Troutman via Outages wrote:
> Latest update from FL NOC at 1:08pm:
>
> OSP crew is onsite.  Exact location of issue not yet found. They are 
> working on restoring service via connecting over other fiber 
> facilities and then finding and repairing the issue. No exact ETR, but 
> they are hoping for less than 2 more hours, or 3pm.
>
>
> On Mon, Jun 6, 2022 at 8:35 AM Jim Troutman <jamesltroutman at gmail.com> 
> wrote:
>
>     Update at 8:32am from FirstLight NOC:
>
>     “We are currently rolling OSP to further isolate
>     We are engaged and active working to restore service at this time
>     More updates will follow
>     NO ETR at this time.“
>
>     On Mon, Jun 6, 2022 at 7:54 AM Jim Troutman
>     <jamesltroutman at gmail.com> wrote:
>
>         Hello,
>
>         FirstLight has a fiber cut between Nashua, NH & Boston, MA. 
>         Affecting many customers (including me) and some of their own
>         backbone circuits.
>
>         Cut happened at approximately 5:49am Eastern time.
>
>         First OTDR tech will be onsite to find break by 8am, then
>         fiber splice/restoration contractors will roll out.
>
>         No ETR yet, and waiting for the master ticket number.
>         -- 
>         Jim Troutman,
>         jamesltroutman at gmail.com
>         Pronouns: he/him/his
>         207-514-5676 (cell)
>
>     -- 
>     Jim Troutman,
>     jamesltroutman at gmail.com
>     Pronouns: he/him/his
>     207-514-5676 (cell)
>
> -- 
> Jim Troutman,
> jamesltroutman at gmail.com
> Pronouns: he/him/his
> 207-514-5676 (cell)
>
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