[outages] Peering out of Spectrum/Charter issues?

Cary Wiedemann carywiedemann at gmail.com
Wed Jul 12 14:47:30 EDT 2023


Just spoke to Spectrum about my Fort Worth, Texas site and they say there's
a massive multi-node outage impacting thousands of customers.
TV/Internet/Phone all down.

Spectrum's master outage ticket is #INC000027382946.  No ETA yet.

Dallas sites 30 miles east seem fine.

- Cary

On Wed, Jul 12, 2023 at 2:33 PM Warren, David via Outages <
outages at outages.org> wrote:

>
>
> We have seen similar.  We have seen increased spikes in latency and drops
> as well to two of our datacenters in Texas.  The common theme for our users
> with high latency and drops is they are using Spectrum home internet.
> Everyone not using Spectrum is not having any issues. We are mainly located
> in Texas.
>
>
>
>
>
> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *James Sharp
> via Outages
> *Sent:* Wednesday, July 12, 2023 12:50 PM
> *To:* outages at outages.org
> *Subject:* [outages] Peering out of Spectrum/Charter issues?
>
>
>
>
>
> We're seeing massive latency increases (normal 50-60ms, now up to
> 4000-6000ms) between our customers and our datacenter in LA, mostly from
> customers and end users on Spectrum.  Downdetector is showing a spike in
> issues.  Anyone else seeing something similar?
>
> --
> James Sharp
>
> Senior Voice Engineer
>
> Engineering | Convoso, Inc
>
> [image: Image removed by sender.]
>
> 818-337-6365 <%20818-337-6365>
>
> [image: Image removed by sender.]
>
> jsharp at convoso.com
>
> [image: Image removed by sender.]
>
> www.convoso.com
>
> [image: Image removed by sender.]
>
> 22837 Ventura Blvd. Suite 300 Woodland Hills, CA 91364
>
> [image: Image removed by sender.]
>
>
>
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