[outages] Peering out of Spectrum/Charter issues?

[matt.warren]

We started having fiber connection flapping issues at 17:15 UTC. We're
outside Milwaukee WI.

Spectrum Fiber support said it's a nationwide issue. No ETA.

On Wed, Jul 12, 2023 at 1:48 PM Cary Wiedemann via Outages <
outages at outages.org> wrote:

> Just spoke to Spectrum about my Fort Worth, Texas site and they say
> there's a massive multi-node outage impacting thousands of customers.
> TV/Internet/Phone all down.
>
> Spectrum's master outage ticket is #INC000027382946.  No ETA yet.
>
> Dallas sites 30 miles east seem fine.
>
> - Cary
>
> On Wed, Jul 12, 2023 at 2:33 PM Warren, David via Outages <
> outages at outages.org> wrote:
>
>>
>>
>> We have seen similar.  We have seen increased spikes in latency and drops
>> as well to two of our datacenters in Texas.  The common theme for our users
>> with high latency and drops is they are using Spectrum home internet.
>> Everyone not using Spectrum is not having any issues. We are mainly located
>> in Texas.
>>
>>
>>
>>
>>
>> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *James Sharp
>> via Outages
>> *Sent:* Wednesday, July 12, 2023 12:50 PM
>> *To:* outages at outages.org
>> *Subject:* [outages] Peering out of Spectrum/Charter issues?
>>
>>
>>
>>
>>
>> We're seeing massive latency increases (normal 50-60ms, now up to
>> 4000-6000ms) between our customers and our datacenter in LA, mostly from
>> customers and end users on Spectrum.  Downdetector is showing a spike in
>> issues.  Anyone else seeing something similar?
>>
>> --
>> James Sharp
>>
>> Senior Voice Engineer
>>
>> Engineering | Convoso, Inc
>>
>> [image: Image removed by sender.]
>>
>> 818-337-6365 <%20818-337-6365>
>>
>> [image: Image removed by sender.]
>>
>> jsharp at convoso.com
>>
>> [image: Image removed by sender.]
>>
>> www.convoso.com
>>
>> [image: Image removed by sender.]
>>
>> 22837 Ventura Blvd. Suite 300 Woodland Hills, CA 91364
>>
>> [image: Image removed by sender.]
>>
>>
>>
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