[outages] Peering out of Spectrum/Charter issues in Midwest, WI Area

[Michael Peterman]

I can confirm seeing the same thing. Our COLO in MKE has to go to our remote office is having to route traffic around TX and other Southern States.

Inbound traffic looks ok, not great, but outbound traffic is being handed off to HE and then the high packet loss and ping mess starts



Michael Peterman


-----Original Message-----
From: Outages <outages-bounces at outages.org> On Behalf Of outages-request at outages.org
Sent: Wednesday, July 12, 2023 1:48 PM
To: outages at outages.org
Subject: Outages Digest, Vol 177, Issue 6

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Today's Topics:

   1. Re: Peering out of Spectrum/Charter issues? (George Metz)
   2. Re: Peering out of Spectrum/Charter issues? (Cary Wiedemann)


----------------------------------------------------------------------

Message: 1
Date: Wed, 12 Jul 2023 14:46:01 -0400
From: George Metz <george.metz at gmail.com>
To: "Warren, David" <dwarren at winstead.com>,  outages-discussion
	<outages-discussion at outages.org>
Cc: "outages at outages.org" <outages at outages.org>
Subject: Re: [outages] Peering out of Spectrum/Charter issues?
Message-ID:
	<CANjVB-ihqcR3m=P4etKNXk=u0w=2ehk+ggQPyY7kSqB1JCwouw at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

We also were seeing this in Maine - a few minutes ago it looks like Spectrum stopped handing off to HE and all the latency and packet loss we were seeing dropped off.

On Wed, Jul 12, 2023 at 2:33?PM Warren, David via Outages < outages at outages.org> wrote:

>
>
> We have seen similar.  We have seen increased spikes in latency and 
> drops as well to two of our datacenters in Texas.  The common theme 
> for our users with high latency and drops is they are using Spectrum home internet.
> Everyone not using Spectrum is not having any issues. We are mainly 
> located in Texas.
>
>
>
>
>
> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *James 
> Sharp via Outages
> *Sent:* Wednesday, July 12, 2023 12:50 PM
> *To:* outages at outages.org
> *Subject:* [outages] Peering out of Spectrum/Charter issues?
>
>
>
>
>
> We're seeing massive latency increases (normal 50-60ms, now up to
> 4000-6000ms) between our customers and our datacenter in LA, mostly 
> from customers and end users on Spectrum.  Downdetector is showing a 
> spike in issues.  Anyone else seeing something similar?
>
> --
> James Sharp
>
> Senior Voice Engineer
>
> Engineering | Convoso, Inc
>
> [image: Image removed by sender.]
>
> 818-337-6365 <%20818-337-6365>
>
> [image: Image removed by sender.]
>
> jsharp at convoso.com
>
> [image: Image removed by sender.]
>
> www.convoso.com
>
> [image: Image removed by sender.]
>
> 22837 Ventura Blvd. Suite 300 Woodland Hills, CA 91364
>
> [image: Image removed by sender.]
>
>
>
> ------------------------------
>
> Information contained in this transmission is attorney privileged and 
> confidential. It is intended for the use of the individual or entity 
> named above. If the reader of this message is not the intended 
> recipient, you are hereby notified that any dissemination, 
> distribution or copy of this communication is strictly prohibited. If 
> you have received this communication in error, please immediately notify us by telephone.
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Message: 2
Date: Wed, 12 Jul 2023 14:47:30 -0400
From: Cary Wiedemann <carywiedemann at gmail.com>
To: "Warren, David" <dwarren at winstead.com>
Cc: "outages at outages.org" <outages at outages.org>
Subject: Re: [outages] Peering out of Spectrum/Charter issues?
Message-ID:
	<CAOutREF7hEKJh2N5SjOw76zZFvZxArgRdroz2amz4NgEhr5S7g at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Just spoke to Spectrum about my Fort Worth, Texas site and they say there's a massive multi-node outage impacting thousands of customers.
TV/Internet/Phone all down.

Spectrum's master outage ticket is #INC000027382946.  No ETA yet.

Dallas sites 30 miles east seem fine.

- Cary

On Wed, Jul 12, 2023 at 2:33?PM Warren, David via Outages < outages at outages.org> wrote:

>
>
> We have seen similar.  We have seen increased spikes in latency and 
> drops as well to two of our datacenters in Texas.  The common theme 
> for our users with high latency and drops is they are using Spectrum home internet.
> Everyone not using Spectrum is not having any issues. We are mainly 
> located in Texas.
>
>
>
>
>
> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *James 
> Sharp via Outages
> *Sent:* Wednesday, July 12, 2023 12:50 PM
> *To:* outages at outages.org
> *Subject:* [outages] Peering out of Spectrum/Charter issues?
>
>
>
>
>
> We're seeing massive latency increases (normal 50-60ms, now up to
> 4000-6000ms) between our customers and our datacenter in LA, mostly 
> from customers and end users on Spectrum.  Downdetector is showing a 
> spike in issues.  Anyone else seeing something similar?
>
> --
> James Sharp
>
> Senior Voice Engineer
>
> Engineering | Convoso, Inc
>
> [image: Image removed by sender.]
>
> 818-337-6365 <%20818-337-6365>
>
> [image: Image removed by sender.]
>
> jsharp at convoso.com
>
> [image: Image removed by sender.]
>
> www.convoso.com
>
> [image: Image removed by sender.]
>
> 22837 Ventura Blvd. Suite 300 Woodland Hills, CA 91364
>
> [image: Image removed by sender.]
>
>
>
> ------------------------------
>
> Information contained in this transmission is attorney privileged and 
> confidential. It is intended for the use of the individual or entity 
> named above. If the reader of this message is not the intended 
> recipient, you are hereby notified that any dissemination, 
> distribution or copy of this communication is strictly prohibited. If 
> you have received this communication in error, please immediately notify us by telephone.
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
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