[outages] flapping issues reaching East Coast AWS

Jeff Richmond jeff.richmond at gmail.com
Mon Jul 31 17:55:19 EDT 2023


This should be resolved on the Frontier side at this time. Would you mind checking again and let me know how things look? 

Regards,
Jeff

> On Jul 31, 2023, at 12:24 PM, William Kern via Outages <outages at outages.org> wrote:
> 
> also to forgot to mention that DownDetector is showing an increase in Frontier complaints.
> 
> 
>> On 7/31/23 12:22 PM, William Kern via Outages wrote:
>> We have seen flapping all morning reaching our AWS East Coast servers from our Thousand Oaks location. They drop off for a minute or so and then come back.
>> 
>> It seems to occur at 3-5 minute intervals for several cycles, then everything is fine for 30 minutes or so. Then the alarms start to come in again so wash rinse and repeat.
>> 
>> The issue is definately not local, as our local monitoring to our peer connections are fine as are our connections to AWS WestCoast servers. The only complaint I got so far was from a customer on the East cost trying to VPN to a server here and getting booted out a lot.
>> 
>> Traceroutes imply there may be an issue with Frontier as the few times I have caught the problem while logged into the remote East Coast server the path outbound from AWS East goes to Dallas and then seems to have issue reaching Los Angeles. I also show those traceroute pages moving around a bit between those locations.
>> 
>> The connection from here to the the East Cost show weirdness involving Charter so maybe the issue is on the reverse trip.
>> 
>> this is pretty typical.
>> 
>>  8  lag-401.dllstx976iw-bcr00.netops.charter.com (66.109.5.229) 36.002 ms  36.316 ms lag-16.dllstx976iw-bcr00.netops.charter.com (66.109.6.1)  36.451 ms
>>  9  lag-0.pr3.dfw10.netops.charter.com (66.109.5.121)  39.187 ms lag-302.pr3.dfw10.netops.charter.com (209.18.43.77)  42.279 ms 45.338 ms
>> 10  99.83.71.242 (99.83.71.242)  35.427 ms 99.83.71.240 (99.83.71.240)  36.389 ms 99.82.176.170 (99.82.176.170)  35.339 ms
>> 11  * 150.222.206.169 (150.222.206.169)  34.071 ms *
>> 12  * * 15.230.48.42 (15.230.48.42)  33.717 ms
>> 
>> Finally its not within AWS as our WestCoast servers can maintain a steady ping with the affected East Coast sites.
>> 
>> So is anyone else seeing weirdness on cross country trips?
>> 
>> 
>> William Kern
>> 
>> PixelGate
>> 
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