[outages] flapping issues reaching East Coast AWS

William Kern wkern at pixelgate.net
Mon Jul 31 18:19:45 EDT 2023


the last monit failure/success pair was 14:34/36 Pacific

I would have expected more warnings around 15:00.

Because its 15:16 now, we seem to have at least gone longer than we did 
all morning. So that is promising!

I'll respond back if I see another failure.

-bill


On 7/31/23 14:55, Jeff Richmond wrote:
> This should be resolved on the Frontier side at this time. Would you mind checking again and let me know how things look?
>
> Regards,
> Jeff
>
>> On Jul 31, 2023, at 12:24 PM, William Kern via Outages <outages at outages.org> wrote:
>>
>> also to forgot to mention that DownDetector is showing an increase in Frontier complaints.
>>
>>
>>> On 7/31/23 12:22 PM, William Kern via Outages wrote:
>>> We have seen flapping all morning reaching our AWS East Coast servers from our Thousand Oaks location. They drop off for a minute or so and then come back.
>>>
>>> It seems to occur at 3-5 minute intervals for several cycles, then everything is fine for 30 minutes or so. Then the alarms start to come in again so wash rinse and repeat.
>>>
>>> The issue is definately not local, as our local monitoring to our peer connections are fine as are our connections to AWS WestCoast servers. The only complaint I got so far was from a customer on the East cost trying to VPN to a server here and getting booted out a lot.
>>>
>>> Traceroutes imply there may be an issue with Frontier as the few times I have caught the problem while logged into the remote East Coast server the path outbound from AWS East goes to Dallas and then seems to have issue reaching Los Angeles. I also show those traceroute pages moving around a bit between those locations.
>>>
>>> The connection from here to the the East Cost show weirdness involving Charter so maybe the issue is on the reverse trip.
>>>
>>> this is pretty typical.
>>>
>>>   8  lag-401.dllstx976iw-bcr00.netops.charter.com (66.109.5.229) 36.002 ms  36.316 ms lag-16.dllstx976iw-bcr00.netops.charter.com (66.109.6.1)  36.451 ms
>>>   9  lag-0.pr3.dfw10.netops.charter.com (66.109.5.121)  39.187 ms lag-302.pr3.dfw10.netops.charter.com (209.18.43.77)  42.279 ms 45.338 ms
>>> 10  99.83.71.242 (99.83.71.242)  35.427 ms 99.83.71.240 (99.83.71.240)  36.389 ms 99.82.176.170 (99.82.176.170)  35.339 ms
>>> 11  * 150.222.206.169 (150.222.206.169)  34.071 ms *
>>> 12  * * 15.230.48.42 (15.230.48.42)  33.717 ms
>>>
>>> Finally its not within AWS as our WestCoast servers can maintain a steady ping with the affected East Coast sites.
>>>
>>> So is anyone else seeing weirdness on cross country trips?
>>>
>>>
>>> William Kern
>>>
>>> PixelGate
>>>
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