[outages] Verizon in Seattle WA

[Mark Keymer]

Hi,

I have customer with Verizon having either DNS resolution issues or 
return traffic back to them is not being received.  I suspect that the 
Verizon DNS resolvers are going though the same path that the return 
traffic is going down. I have/am working on contacting my upstreams. The 
numbers I have found to call version have failed as I do not have an 
account.

Maybe someone here has some information, or has a way to help?

two know IP's that I am unable to reach are: 72.83.97.146 and 100.18.11.5

Sample traceroute from me 208.77.208.1 / AS13438:

traceroute to 72.83.97.146 (72.83.97.146), 30 hops max, 40 byte packets
  1  216.243.28.217  11.431 ms  11.387 ms  11.933 ms
  2  174.127.149.137  12.008 ms  11.941 ms  11.902 ms
  3  69.174.9.189  11.294 ms  11.293 ms  11.237 ms
  4  89.149.130.78  11.126 ms 89.149.130.54  12.343 ms  14.100 ms
  5  204.148.146.45  11.284 ms  11.216 ms  11.262 ms
  6  * * *
  7  * * *
  8  * * *
  9  * * *
10  * * * (Repeating)

This does not seem to be isolated to me. One of my upstreams confirmed 
they could not ping one of the above IP's and if you check out this 
remote IP testing site you can see it doesn't seem to be able to reach 
it from the two Seattle ISP's. (You can click "Show" on the line to see 
traceroute details)

https://ping.pe/72.83.97.146

https://ping.pe/100.18.11.5

Thank you to anyone in advance that reviews or looks into this.

Sincerely,

-- 
Mark Keymer
President
Vivio Technologies
Toll Free: 1-877-448-4846
Local: 1-509-593-4207