[outages] Verizon in Seattle WA

Wieger Bontekoe wieger.bontekoe at productsup.com
Thu Apr 4 14:06:58 EDT 2024


Seems to be only having issues in the US, looking at Globalping:
https://www.jsdelivr.com/globalping

Kind regards,

Wieger Bontekoe
Principal Site Reliability Engineer
wieger.bontekoe at productsup.com

Op do 4 apr 2024 19:49 schreef Mark Keymer via Outages <outages at outages.org
>:

> Hi,
>
> I have customer with Verizon having either DNS resolution issues or
> return traffic back to them is not being received.  I suspect that the
> Verizon DNS resolvers are going though the same path that the return
> traffic is going down. I have/am working on contacting my upstreams. The
> numbers I have found to call version have failed as I do not have an
> account.
>
> Maybe someone here has some information, or has a way to help?
>
> two know IP's that I am unable to reach are: 72.83.97.146 and 100.18.11.5
>
> Sample traceroute from me 208.77.208.1 / AS13438:
>
> traceroute to 72.83.97.146 (72.83.97.146), 30 hops max, 40 byte packets
>   1  216.243.28.217  11.431 ms  11.387 ms  11.933 ms
>   2  174.127.149.137  12.008 ms  11.941 ms  11.902 ms
>   3  69.174.9.189  11.294 ms  11.293 ms  11.237 ms
>   4  89.149.130.78  11.126 ms 89.149.130.54  12.343 ms  14.100 ms
>   5  204.148.146.45  11.284 ms  11.216 ms  11.262 ms
>   6  * * *
>   7  * * *
>   8  * * *
>   9  * * *
> 10  * * * (Repeating)
>
> This does not seem to be isolated to me. One of my upstreams confirmed
> they could not ping one of the above IP's and if you check out this
> remote IP testing site you can see it doesn't seem to be able to reach
> it from the two Seattle ISP's. (You can click "Show" on the line to see
> traceroute details)
>
> https://ping.pe/72.83.97.146
>
> https://ping.pe/100.18.11.5
>
> Thank you to anyone in advance that reviews or looks into this.
>
> Sincerely,
>
> --
> Mark Keymer
> President
> Vivio Technologies
> Toll Free: 1-877-448-4846
> Local: 1-509-593-4207
>
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