[outages] Twelve99 packet loss around London

Kevin Decherf kevin at kdecherf.com
Tue Aug 13 05:59:43 EDT 2024


Maybe related, Google reported a network connectivity issue on their UK GCP location (eu-west2) yesterday: https://status.cloud.google.com/incidents/ETJGhvY9Xaktw7tgi8dF

On Tue, Aug 13, 2024, at 11:45, Tom Storey via Outages wrote:
> It's a very interesting situation this.
> 
> The information I have this morning suggests that the work was being carried out in GS East, and covering several floors there. But we are in GS North and were impacted as well.
> 
> In any case, someone was having a very bad day yesterday.
> 
> On Mon, 12 Aug 2024 at 14:57, Tom Storey <tom at snnap.net> wrote:
>> I should clarify, that would be Global Switch North in London.
>> 
>> On Mon, 12 Aug 2024 at 14:54, Tom Storey <tom at snnap.net> wrote:
>>> I am hearing that GlobalSwitch just had a building-scale outage as a result of some maintenance gone wrong.
>>> 
>>> On Mon, 12 Aug 2024 at 14:38, Phil Lavin via Outages <outages at outages.org> wrote:
>>>> Seeing significant loss and latency to 8.8.8.8 over Twelve99. Looks to be around London/Dublin:
>>>> 
>>>>                                    My traceroute  [v0.95]
>>>> VONMVPCVXYVFD (172.20.0.76) -> 8.8.8.8 (8.8.8.8)                   2024-08-12T14:32:13+0100
>>>> Keys:  Help   Display mode   Restart statistics   Order of fields   quit
>>>>                                                    Packets               Pings
>>>>  Host                                            Loss%   Snt   Last   Avg  Best  Wrst StDev
>>>>  1. 172.20.0.1                                    0.0%    79    1.8   1.2   0.6   3.7   0.5
>>>>  2. lo0-0.bng8.thn-lon.zen.net.uk                 0.0%    79    6.8   7.3   5.1  30.1   3.3
>>>>  3. 51-148-244-20.dsl.zen.co.uk                   0.0%    79    5.9   6.5   5.2   9.8   1.0
>>>>  4. ldn-b3-link.ip.twelve99.net                   1.3%    78    5.6   6.7   5.3  14.1   1.3
>>>>  5. ldn-bb2-link.ip.twelve99.net                  1.3%    78    7.1   7.0   5.4  17.3   1.4
>>>>  6. dln-b3-link.ip.twelve99.net                  42.3%    78   15.6  15.9  14.9  18.2   0.7
>>>>  7. 72.14.243.178                                55.8%    78   32.4  38.4  16.6  54.5  11.4
>>>>  8. 108.170.227.21                               17.9%    78   32.3  34.7  16.7  54.4  11.2
>>>>  9. 209.85.244.231                               32.5%    78   28.3  35.1  18.6  53.6  10.1
>>>> 10. dns.google                                   25.6%    78   38.2  34.0  16.2  54.4  10.3
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Kevin Decherf - @Kdecherf
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