[outages] [EXTERNAL] Re: ATT cellular network 2024-02-22

Thu Feb 22 13:24:42 EST 2024

A lot of the individuals who claimed to have service issues (at least
locally) using TMO and VZW claimed that because they were attempting to
call individuals on AT&T.  In two cases of individuals I talked to they had
full voice and data.  I haven't seen any confirmation on other providers
being down, and VZW put out a statement stating they were aware of "another
carrier" being down, but they were unaffected.

Example from news:
> Verizon said Thursday morning that the outages are not affecting its
network directly, only customers trying to reach another carrier.
> T-Mobile also said early Thursday that the network didn't suffer an
outage and is operating normally, and Downdetector numbers likely reflect
customers attempting to reach users on other networks.

Source:
https://www.nbcnews.com/news/us-news/t-verizon-t-mobile-customers-hit-widespread-cellular-outages-us-rcna139938

On Thu, Feb 22, 2024 at 11:44 AM Josh Luthman via Outages <
outages at outages.org> wrote:

> Can anyone confirm issues with anything besides AT&t? This all seems like
> speculation at this point.
>
> On Thu, Feb 22, 2024, 12:39 PM Owen DeLong via Outages <
> outages at outages.org> wrote:
>
>> Modern phones don’t use hardware sims to the best of my knowledge, using
>> e-sims instead.
>>
>> (Though I think there is still a slot for a hardware sim in case you need
>> to work with a backwards carrier).
>>
>> I’ll note that this outage apparently affected ATT, Verizon, and T-Mo
>> which account for the vast majority of licensed spectrum in the US.
>> (Basically all three primary carriers and thus likely every MVNO as well
>> (several of them were also mentioned).
>>
>> An extra SIM might not have been helpful in this case.
>>
>> Owen
>>
>>
>> On Feb 22, 2024, at 09:31, Tim Burke via Outages <outages at outages.org>
>> wrote:
>>
>>  Agreed!
>>
>> After reading through more lines of someone’s extremely obnoxious email
>> signature than actual discussion in this thread, it seems like there is a
>> huge amount of panic associated with this. Yes, it sucks that outages
>> happen, and they shouldn’t happen… but cell service is a best effort
>> offering and we cannot control the telcos and their DR plans (or lack
>> thereof).
>>
>> Modern cell phones all have dual SIM capabilities, afaik. If your cell
>> phone is as critical as its played out to be, get a second SIM on another
>> carrier. Even if it’s just a cheap prepaid SIM on an MVNO that doesn’t use
>> the same underlying carrier… It’s cheap insurance to keep you connected.
>>
>> On Feb 22, 2024, at 09:36, richey goldberg via Outages <
>> outages at outages.org> wrote:
>>
>> 
>>
>> Remember.  This stuff is still designed, built, and maintained by
>> humans.       At least for now…..  😊
>>
>>
>>
>>
>>
>> -richey
>>
>>
>>
>> *From: *Outages <outages-bounces at outages.org> on behalf of Kenny Sallee
>> via Outages <outages at outages.org>
>> *Date: *Thursday, February 22, 2024 at 10:22 AM
>> *To: *Lederer, Linda <llederer at quakervalleyfoods.com>
>> *Cc: *outages <outages at outages.org>
>> *Subject: *Re: [outages] [EXTERNAL] Re: ATT cellular network 2024-02-22
>>
>> I encourage my customers to always assume carriers, hardware, and
>> software are going to fail and have backup plans/methods.  Either the
>> business pays for it before it's needed or they lose money or productivity
>> that affects the bottom line.  It's a pretty simple equation: Hey Boss, if
>> the business is OK with outages we do not need backup/redundancy.  But if
>> we are out for x hours it will cost y dollars.  What's your business
>> decision: pay for redundancy/backup or be ok with outages? Redundancy is
>> not necessarily a technical issue; it is a business issue.
>>
>>
>>
>> ;)
>>
>>
>>
>> On Thu, Feb 22, 2024 at 7:38 AM Lederer, Linda via Outages <
>> outages at outages.org> wrote:
>>
>> We use a fleet tracking service called Samsara which uses ATT – so this
>> has been lovely….
>>
>>
>>
>> *Linda Lederer*
>>
>> *IT DEPARTMENT*
>>
>>
>>
>> <image001.png>
>>
>> 2701 Red Lion Road
>>
>> Philadelphia, PA  19154
>>
>> Office:  215.992.0900
>>
>> Ext. 238
>>
>>
>>
>> <http://www.facebook.com/quakervalleyfoods/>
>> <image002.png>
>> <http://www.facebook.com/quakervalleyfoods/>
>> <image003.png>
>> <https://www.youtube.com/channel/UC5DfxpLA6aGpeCwMvrNFxFQ>
>> <image004.png>
>> <https://www.linkedin.com/company/quaker-valley-foods>
>> <image005.png>
>> <http://www.quakervalleyfoods.com/>
>>
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>>
>>
>> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *Begarowicz,
>> Shawn via Outages
>> *Sent:* Thursday, February 22, 2024 9:13 AM
>> *To:* Rob Repp <robrepp at winnetka36.org>; Jeremy Gault (KD4NED) <
>> jeremy at gault.us>
>> *Cc:* OUTAGES Mailing List <outages at outages.org>
>> *Subject:* Re: [outages] [EXTERNAL] Re: ATT cellular network 2024-02-22
>>
>>
>>
>> Our whole fleet uses ATT and it seems to slowly be dropping with all of
>> them  just not at the same time..   I agree cant wait to see the post
>> mortem
>>
>>
>>
>>
>>
>>
>>
>> Thank You,
>> Shawn Begarowicz (Technology/Service Manager)
>> Complete Interactive Technologies
>> 44265 Groesbeck Highway
>> Clinton Township, MI 48036
>> 586-439-2000 Ext. 120 | 586-439-2001 Fax
>> 586-913-2420 Direct Tel | 586-203-4940 Direct Fax
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>> *From:* Outages <outages-bounces at outages.org> on behalf of Jeremy Gault
>> (KD4NED) via Outages <outages at outages.org>
>> *Sent:* Thursday, February 22, 2024 9:09 AM
>> *To:* Rob Repp <robrepp at winnetka36.org>
>> *Cc:* OUTAGES Mailing List <outages at outages.org>
>> *Subject:* [EXTERNAL] Re: [outages] ATT cellular network 2024-02-22
>>
>>
>>
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>>
>> One thing I have noticed: At least in some affected areas, it doesn’t
>> appear to be all customers affected. For example, my phone and tablet have
>> no service, but my watch will connect to LTE just fine and place and
>> receive calls.
>>
>> Likewise, a buddy of mine came by here, and his phones have full 5G
>> service on AT&T. I’ve also seen other reports of multiple AT&T phones
>> sitting next to each other, some of them working perfectly fine, and others
>> having no service at all.
>>
>> I’d love to see the postmortem on this.
>>
>> Jeremy
>>
>>
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