[outages] Equinix CH1 Overheating

Ross Tajvar ross at tajvar.io
Sun Jan 14 22:20:56 EST 2024


They tried that:
>
> IBX Critical Facility Engineers have deployed all available floor fans,
> opened all available doors and have engaged local rental company to source
> additional fans and portable spot coolers.
>

On Sun, Jan 14, 2024 at 10:19 PM Jay Ashworth via Outages <
outages at outages.org> wrote:

> Open the doors?
>
>
> On January 14, 2024 9:52:24 PM EST, Mike Hammett via Outages <
> outages at outages.org> wrote:
>
>> IBX: CH1
>> IBX Address: 350 E Cermak Rd, Chicago, 60616
>> Number: INC0025932
>> Date and Time of Occurrence: 2024-01-14 08:20:49 Site Local Time
>>
>> To view the incident and its updates, please use Service Insight.
>> New update on Incident INC0025932: Equinix IBX Site Staff reports that
>> temperatures have stabilized with an average temperature of 120 F degrees.
>> One chiller is now fully operational, and another chiller is online but
>> operating at reduced capacity. Equinix IBX Critical Facility Engineers
>> continue to work on restoring the required 4-out-of-6 chillers to return
>> cooling back to normal operations. Portable chillers are currently enroute
>> with an estimated arrival time of 21:00 Site Local Time. Upon arrival, IBX
>> Critical Facility Engineers and our vendor partner will work diligently to
>> get the portable chillers online as quickly as possible. We will send
>> another update once the portable chillers are operational.
>>
>> If not already implemented, Equinix site staff highly recommends that
>> customers power down non-essential loads within the data center and/or
>> transfer those operations to backup sites to assist with efforts at
>> lowering the temperature within the facility.
>>
>> The severe weather in the Chicago area, contributing to the initial
>> failure, continues to hamper efforts at resolution, but our teams are
>> working diligently to resolve the issue as quickly as possible. IBX
>> Critical Facility Engineers continue to supply outside air to decrease the
>> collocation area's temperature, and all fans have been deployed to support
>> cooling the IBX.
>> • Service Offering: CH1 - Location - Floor
>> • Affected Assets: 05
>> • Asset Condition: Temperature above operating range
>> • Situation status: Under investigation
>>
>> The next update will be provided in approximately 30 minutes or earlier
>> if available.
>>
>>
>>
>>
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions <http://www.ics-il.com/>
>> <https://www.facebook.com/ICSIL>
>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>> <https://twitter.com/ICSIL>
>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>> <https://www.facebook.com/mdwestix>
>> <https://www.linkedin.com/company/midwest-internet-exchange>
>> <https://twitter.com/mdwestix>
>> The Brothers WISP <http://www.thebrotherswisp.com/>
>> <https://www.facebook.com/thebrotherswisp>
>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>> ------------------------------
>> *From: *"Mike Hammett via Outages" <outages at outages.org>
>> *To: *"outages" <outages at outages.org>
>> *Sent: *Sunday, January 14, 2024 2:04:51 PM
>> *Subject: *[outages] Equinix CH1 Overheating
>>
>> Equinix CH1 is overheating due to some chiller failures. The vendor is
>> on-site troubleshooting. Ambient temperature is currently 28 degrees higher
>> than normal.
>>
>>
>>
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions <http://www.ics-il.com/>
>> <https://www.facebook.com/ICSIL>
>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>> <https://twitter.com/ICSIL>
>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>> <https://www.facebook.com/mdwestix>
>> <https://www.linkedin.com/company/midwest-internet-exchange>
>> <https://twitter.com/mdwestix>
>> The Brothers WISP <http://www.thebrotherswisp.com/>
>> <https://www.facebook.com/thebrotherswisp>
>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>
>> _______________________________________________
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>>
>> --
> Sent from my Android device with K-9 Mail. Please excuse my brevity.
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