[outages] Equinix CH1 Overheating

[Jay Ashworth]

Windy.com tells me that the outside temperature in Chicago right now is -8F. I'm not sure why it wouldn't work...

On January 14, 2024 10:20:56 PM EST, Ross Tajvar <ross at tajvar.io> wrote:
>They tried that:
>>
>> IBX Critical Facility Engineers have deployed all available floor fans,
>> opened all available doors and have engaged local rental company to source
>> additional fans and portable spot coolers.
>>
>
>On Sun, Jan 14, 2024 at 10:19 PM Jay Ashworth via Outages <
>outages at outages.org> wrote:
>
>> Open the doors?
>>
>>
>> On January 14, 2024 9:52:24 PM EST, Mike Hammett via Outages <
>> outages at outages.org> wrote:
>>
>>> IBX: CH1
>>> IBX Address: 350 E Cermak Rd, Chicago, 60616
>>> Number: INC0025932
>>> Date and Time of Occurrence: 2024-01-14 08:20:49 Site Local Time
>>>
>>> To view the incident and its updates, please use Service Insight.
>>> New update on Incident INC0025932: Equinix IBX Site Staff reports that
>>> temperatures have stabilized with an average temperature of 120 F degrees.
>>> One chiller is now fully operational, and another chiller is online but
>>> operating at reduced capacity. Equinix IBX Critical Facility Engineers
>>> continue to work on restoring the required 4-out-of-6 chillers to return
>>> cooling back to normal operations. Portable chillers are currently enroute
>>> with an estimated arrival time of 21:00 Site Local Time. Upon arrival, IBX
>>> Critical Facility Engineers and our vendor partner will work diligently to
>>> get the portable chillers online as quickly as possible. We will send
>>> another update once the portable chillers are operational.
>>>
>>> If not already implemented, Equinix site staff highly recommends that
>>> customers power down non-essential loads within the data center and/or
>>> transfer those operations to backup sites to assist with efforts at
>>> lowering the temperature within the facility.
>>>
>>> The severe weather in the Chicago area, contributing to the initial
>>> failure, continues to hamper efforts at resolution, but our teams are
>>> working diligently to resolve the issue as quickly as possible. IBX
>>> Critical Facility Engineers continue to supply outside air to decrease the
>>> collocation area's temperature, and all fans have been deployed to support
>>> cooling the IBX.
>>> • Service Offering: CH1 - Location - Floor
>>> • Affected Assets: 05
>>> • Asset Condition: Temperature above operating range
>>> • Situation status: Under investigation
>>>
>>> The next update will be provided in approximately 30 minutes or earlier
>>> if available.
>>>
>>>
>>>
>>>
>>> -----
>>> Mike Hammett
>>> Intelligent Computing Solutions <http://www.ics-il.com/>
>>> <https://www.facebook.com/ICSIL>
>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>> <https://twitter.com/ICSIL>
>>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>>> <https://www.facebook.com/mdwestix>
>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>> <https://twitter.com/mdwestix>
>>> The Brothers WISP <http://www.thebrotherswisp.com/>
>>> <https://www.facebook.com/thebrotherswisp>
>>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>> ------------------------------
>>> *From: *"Mike Hammett via Outages" <outages at outages.org>
>>> *To: *"outages" <outages at outages.org>
>>> *Sent: *Sunday, January 14, 2024 2:04:51 PM
>>> *Subject: *[outages] Equinix CH1 Overheating
>>>
>>> Equinix CH1 is overheating due to some chiller failures. The vendor is
>>> on-site troubleshooting. Ambient temperature is currently 28 degrees higher
>>> than normal.
>>>
>>>
>>>
>>> -----
>>> Mike Hammett
>>> Intelligent Computing Solutions <http://www.ics-il.com/>
>>> <https://www.facebook.com/ICSIL>
>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>> <https://twitter.com/ICSIL>
>>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>>> <https://www.facebook.com/mdwestix>
>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>> <https://twitter.com/mdwestix>
>>> The Brothers WISP <http://www.thebrotherswisp.com/>
>>> <https://www.facebook.com/thebrotherswisp>
>>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>>
>>> _______________________________________________
>>> Outages mailing list
>>> Outages at outages.org
>>> https://puck.nether.net/mailman/listinfo/outages
>>>
>>> --
>> Sent from my Android device with K-9 Mail. Please excuse my brevity.
>> _______________________________________________
>> Outages mailing list
>> Outages at outages.org
>> https://puck.nether.net/mailman/listinfo/outages
>>

-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20240114/20b1d321/attachment-0001.htm>