[outages] Equinix CH1 Overheating

[Ross Tajvar]

Getting into to -discussion territory here, but I suspect they had
difficulty circulating the air sufficiently. Having cold air isn't enough;
you have to swap it out for the hot air pretty often.

On Sun, Jan 14, 2024, 10:22 PM Jay Ashworth <jra at baylink.com> wrote:

> Windy.com tells me that the outside temperature in Chicago right now is
> -8F. I'm not sure why it wouldn't work...
>
>
> On January 14, 2024 10:20:56 PM EST, Ross Tajvar <ross at tajvar.io> wrote:
>
>> They tried that:
>>>
>>> IBX Critical Facility Engineers have deployed all available floor fans,
>>> opened all available doors and have engaged local rental company to source
>>> additional fans and portable spot coolers.
>>>
>>
>> On Sun, Jan 14, 2024 at 10:19 PM Jay Ashworth via Outages <
>> outages at outages.org> wrote:
>>
>>> Open the doors?
>>>
>>>
>>> On January 14, 2024 9:52:24 PM EST, Mike Hammett via Outages <
>>> outages at outages.org> wrote:
>>>
>>>> IBX: CH1
>>>> IBX Address: 350 E Cermak Rd, Chicago, 60616
>>>> Number: INC0025932
>>>> Date and Time of Occurrence: 2024-01-14 08:20:49 Site Local Time
>>>>
>>>> To view the incident and its updates, please use Service Insight.
>>>> New update on Incident INC0025932: Equinix IBX Site Staff reports that
>>>> temperatures have stabilized with an average temperature of 120 F degrees.
>>>> One chiller is now fully operational, and another chiller is online but
>>>> operating at reduced capacity. Equinix IBX Critical Facility Engineers
>>>> continue to work on restoring the required 4-out-of-6 chillers to return
>>>> cooling back to normal operations. Portable chillers are currently enroute
>>>> with an estimated arrival time of 21:00 Site Local Time. Upon arrival, IBX
>>>> Critical Facility Engineers and our vendor partner will work diligently to
>>>> get the portable chillers online as quickly as possible. We will send
>>>> another update once the portable chillers are operational.
>>>>
>>>> If not already implemented, Equinix site staff highly recommends that
>>>> customers power down non-essential loads within the data center and/or
>>>> transfer those operations to backup sites to assist with efforts at
>>>> lowering the temperature within the facility.
>>>>
>>>> The severe weather in the Chicago area, contributing to the initial
>>>> failure, continues to hamper efforts at resolution, but our teams are
>>>> working diligently to resolve the issue as quickly as possible. IBX
>>>> Critical Facility Engineers continue to supply outside air to decrease the
>>>> collocation area's temperature, and all fans have been deployed to support
>>>> cooling the IBX.
>>>> • Service Offering: CH1 - Location - Floor
>>>> • Affected Assets: 05
>>>> • Asset Condition: Temperature above operating range
>>>> • Situation status: Under investigation
>>>>
>>>> The next update will be provided in approximately 30 minutes or earlier
>>>> if available.
>>>>
>>>>
>>>>
>>>>
>>>> -----
>>>> Mike Hammett
>>>> Intelligent Computing Solutions <http://www.ics-il.com/>
>>>> <https://www.facebook.com/ICSIL>
>>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>>> <https://twitter.com/ICSIL>
>>>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>>>> <https://www.facebook.com/mdwestix>
>>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>>> <https://twitter.com/mdwestix>
>>>> The Brothers WISP <http://www.thebrotherswisp.com/>
>>>> <https://www.facebook.com/thebrotherswisp>
>>>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>>> ------------------------------
>>>> *From: *"Mike Hammett via Outages" <outages at outages.org>
>>>> *To: *"outages" <outages at outages.org>
>>>> *Sent: *Sunday, January 14, 2024 2:04:51 PM
>>>> *Subject: *[outages] Equinix CH1 Overheating
>>>>
>>>> Equinix CH1 is overheating due to some chiller failures. The vendor is
>>>> on-site troubleshooting. Ambient temperature is currently 28 degrees higher
>>>> than normal.
>>>>
>>>>
>>>>
>>>> -----
>>>> Mike Hammett
>>>> Intelligent Computing Solutions <http://www.ics-il.com/>
>>>> <https://www.facebook.com/ICSIL>
>>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>>> <https://twitter.com/ICSIL>
>>>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>>>> <https://www.facebook.com/mdwestix>
>>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>>> <https://twitter.com/mdwestix>
>>>> The Brothers WISP <http://www.thebrotherswisp.com/>
>>>> <https://www.facebook.com/thebrotherswisp>
>>>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>>>
>>>> _______________________________________________
>>>> Outages mailing list
>>>> Outages at outages.org
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>>>>
>>>> --
>>> Sent from my Android device with K-9 Mail. Please excuse my brevity.
>>> _______________________________________________
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>> --
> Sent from my Android device with K-9 Mail. Please excuse my brevity.
>
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