[outages] 911 outage - MA statewide
Richard Laager
rlaager at wiktel.com
Wed Jun 19 00:43:39 EDT 2024
This is on outages@, not outages-discussion at .
On 2024-06-18 22:07, Mel Beckman via Outages wrote:
> Don,
> It IS on the Outages-discussion list, as indicated in the subject line.
>
> -mel
> ------------------------------------------------------------------------
> *From:* Don Gould <don at bowenvale.co.nz>
> *Sent:* Tuesday, June 18, 2024 7:53 PM
> *To:* richey goldberg <richey.goldberg at gmail.com>; Mel Beckman
> <mel at beckman.org>; Michael B. Williams <michael.williams at glexia.com>
> *Cc:* outages at outages.org <outages at outages.org>
> *Subject:* Re: [outages] 911 outage - MA statewide
> It's really looks like a post that could be on the discussion list at
> this point.
>
> I don't know about others on this list but I'm getting sick of the
> many notifications I'm getting and in considering just unsubscribing
>
> D
>
>
>
> --
> Don Gould
> 5 Cargill Place
> Richmond 8013
> Christchurch, New Zealand
> Mobile/Telegram: + 64 21 114 0699
> www.bowenvale.co.nz
>
>
> -------- Original message --------
> From: richey goldberg via Outages <outages at outages.org>
> Date: 19/06/24 2:51 pm (GMT+12:00)
> To: Mel Beckman <mel at beckman.org>, "Michael B. Williams"
> <michael.williams at glexia.com>
> Cc: outages at outages.org
> Subject: Re: [outages] 911 outage - MA statewide
>
> It completely depends on the PSAP. When I was doing HPBX installs
> on a new install I would call 911 and would lead with “This is a phone
> company engineer” Can you verify the address. They would verify
> what they had and I would say thank you and hang up. If what the
> read to me was wrong I still just thanked them and hung up and would
> address the issue with our E911 provider.
>
> This is what we were told to do when we contacted the PSAP. They
> told us that if they could not accommodate they would just say
> something like “Not now” “Call back later” and hang up. If that
> happened we were to wait until the next day and try again.
>
> Other markets were different. This was more than 10 years ago so
> their rules on this may have changed.
>
>
>
>
> -richey
>
> *From: *Outages <outages-bounces at outages.org> on behalf of Mel Beckman
> via Outages <outages at outages.org>
> *Date: *Tuesday, June 18, 2024 at 8:49 PM
> *To: *Michael B. Williams <michael.williams at glexia.com>
> *Cc: *outages at outages.org <outages at outages.org>
> *Subject: *Re: [outages] 911 outage - MA statewide
>
> I’m posting this to the announce side because it appears readers of
> this list need to know this important info.
>
> You can’t legally “test call” 911 cold. You have to first schedule the
> test with your local Public Safety Answering Point (PSAP) using their
> non-emergency number. You can find the PSAP's non-emergency number in
> your local phone book or on their website. Some PSAPs may have
> specific times or dates when they perform test calls, so you must
> check their website for more information handling BEFORE calling the
> dispatch center. And you must have an industry need (e.g., phone
> system installer, first responder, etc) to even schedule a test call.
> If anyone could make a test call, everyone would be tying up the lines
> doing that.
>
> All widely available, public information. You clearly didn’t do any
> research, such as googling “911 test call”.
>
> Which is why you’re being charged.
>
> Continue this discussion on the discuss list.
>
> -mel
>
>
>
> On Jun 18, 2024, at 4:09 PM, Michael B. Williams via Outages
> <outages at outages.org> wrote:
>
>
>
> I test-called 911 from about five different phones, and all went
> through. Now I am facing charges for misuse of 911 system? Seems
> to be fixed or officially bogus?
>
>
> Image removed by sender.
>
> On Wed, Jun 19, 2024 at 5:24 AM Jay R. Ashworth via Outages
> <outages at outages.org> wrote:
>
> I have a report this 3pm Tue, hour from the authenticated FB
> page of the Boston PD,
> that 9-1-1 service is out statewide in Mass; they're handling
> it as a Code 2 AHOD;
> flag down a cruiser if you need help.
>
> """
> 9-11 is currently down statewide.
>
> If you are experiencing an emergency please pull a Fire Box.
>
> If you need assistance, please reach out to your local Boston
> Police District station.
>
> Boston Police will be patrolling with their blue lights
> activated for high visibility.
> Please approach an officer if you need assistance:
>
> Downtown A-1: (617) 343-4240
> Charlestown A-15: (617) 343-4888
> East Boston A-7: (617) 343-4220
> Roxbury B-2: (617) 343-4270
> Mattapan B-3: (617) 343-4700
> South Boston C-6: (617) 343-4730
> Dorchester C-11: (617) 343-4330
> South End D-4: (617) 343-4250
> Allston/Brighton D-14: (617) 343-4260
> Roslindale/ West Roxbury E-5: (617) 343-4560
> Jamaica Plain E-13: (617) 343-5630
> Hyde Park E-18: (617) 343-5600
> """
>
> And yes, a fairly wide swath of Mass still has handle-pull
> fireboxes.
>
> We knew those would come in handy some day.
>
> >> Everything except "Officials say it's fixed now" to
> -discuss, please.
>
> And yes, "9-11" is a copy/pasta quote from the posting. Oops.
>
> Cheers,
> -- jra
> --
> Jay R. Ashworth Baylink jra at baylink.com
> Designer The Things I Think
> RFC 2100
> Ashworth & Associates http://www.bcp38.info
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--
Richard
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