[outages] Verizon Outage Affecting All US Customers Roaming Abroad

Wood, Adam awood2 at gannett.com
Fri Jun 28 13:30:46 EDT 2024


Just had a colleague land in Paris. He’s on AT&T and says it’s much worse than being reported. He scrambled to get an E-SIM from a local company just for basic options. No bars at all without it.

From: Outages <outages-bounces at outages.org> On Behalf Of Doug Barrett via Outages
Sent: Friday, June 28, 2024 10:27 AM
To: Rusty Dekema <rdekema at gmail.com>
Cc: outages at outages.org
Subject: Re: [outages] Verizon Outage Affecting All US Customers Roaming Abroad

Domestic Verizon phones through our enterprise are now showing SOS only.

On Fri, Jun 28, 2024 at 4:35 AM Rusty Dekema via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
For me personally, and others traveling in my vicinity, this outage has been resolved.

It appears that Syniverse was responsible for the outage; they have released a statement which, according to my experience, somewhat understates the extent of the trouble: https://www.syniverse.com/news-and-events/statement-from-syniverse-regarding-syniverse-addresses-service-disruption-issues-for-overseas-travelers<https://www.syniverse.com/news-and-events/statement-from-syniverse-regarding-syniverse-addresses-service-disruption-issues-for-overseas-travelers>

Cheers,
Rusty D.



Sent from my iPhone


On Jun 27, 2024, at 5:13 PM, Martin, James F via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:

Just wanted to call this to the attention of the group. According to X, its been going on for a while ~24hrs.

"@VerizonSupport
47m
Replying to
@ApolloPappas
We're sorry about the issues you're having with service. There's a current outage for all international customers. We're working to resolve this, and there's no current ETA. ~Jesse"

Regards,

James Martin
james.martin at segra.com<mailto:james.martin at segra.com>


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