[outages] Verizon Outage Affecting All US Customers Roaming Abroad

[Bill Woodcock]

I live in Paris, and traveled to Luxembourg and the Netherlands in the last week…  My Free eSIM had solidly consistent data roaming in both LU and NL (and works fine at home in Paris), but my T-Mobile eSIM has been intermittent, sometimes working for a while, but then not for hours at a time.  I also normally get an SMS from T-Mobile immediately when I enter a new country, and that didn’t seem to be happening reliably either.

> On Jun 28, 2024, at 19:30, Wood, Adam via Outages <outages at outages.org> wrote:
> 
> Just had a colleague land in Paris. He’s on AT&T and says it’s much worse than being reported. He scrambled to get an E-SIM from a local company just for basic options. No bars at all without it.
>  From: Outages <outages-bounces at outages.org> On Behalf Of Doug Barrett via Outages
> Sent: Friday, June 28, 2024 10:27 AM
> To: Rusty Dekema <rdekema at gmail.com>
> Cc: outages at outages.org
> Subject: Re: [outages] Verizon Outage Affecting All US Customers Roaming Abroad
>  Domestic Verizon phones through our enterprise are now showing SOS only.
>  On Fri, Jun 28, 2024 at 4:35 AM Rusty Dekema via Outages <outages at outages.org> wrote:
> For me personally, and others traveling in my vicinity, this outage has been resolved. 
>  It appears that Syniverse was responsible for the outage; they have released a statement which, according to my experience, somewhat understates the extent of the trouble: https://www.syniverse.com/news-and-events/statement-from-syniverse-regarding-syniverse-addresses-service-disruption-issues-for-overseas-travelers
>  Cheers,
> Rusty D. 
>    Sent from my iPhone
> 
> 
> On Jun 27, 2024, at 5:13 PM, Martin, James F via Outages <outages at outages.org> wrote:
> Just wanted to call this to the attention of the group. According to X, its been going on for a while ~24hrs.
>  "@VerizonSupport
> 47m
> Replying to
> @ApolloPappas
> We're sorry about the issues you're having with service. There's a current outage for all international customers. We're working to resolve this, and there's no current ETA. ~Jesse"
>  Regards,
>  James Martin
> james.martin at segra.com
>  BUSINESS USE
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                                -Bill

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