[outages] Outlook.com login screen errors

Jay R. Ashworth jra at baylink.com
Mon Oct 14 12:19:39 EDT 2024


Anyone have an opinion either way on whether this is at Microsoft's end?

User logs into Outlook.com for their hosted domain, using Chrome (for which
they have a bookmark-bar link, so I assume it's what they usually use), and 
after several seconds of delay (5-15), they get this:

===
UTC Date: 2024-10-14T16:04:31.323Z
Client Id: E6FE5F2C16B7401FA8BBAED29635B969
Session Id: 9edcbe8e-dffb-4ba2-a03d-3231d2c178ee
Client Version: 20240927008.13
BootResult: network
Back Filled Errors: Unhandled Rejection: TypeError: Failed to fetch:undefined|Unhandled Rejection: TypeError: Failed to fetch:undefined|Unhandled Rejection: TypeError: StartupData:StartupData:Failed to fetch:undefined|Unhandled Rejection: TypeError: StartupData:StartupData:Failed to fetch:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined
err: TypeError: StartupData:StartupData:Failed to fetch
esrc: StartupData
et: ServerError
estack: TypeError: Failed to fetch
    at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:119719
    at new Promise (<anonymous>)
    at a (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:119355)
    at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:119056
    at async https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:138601
===

That sure feels server-end to me, but I'm not seeing any other reports about
it so far.  Most of their office uses Windows-Outlook, and appears to be fine.
We're tracking a couple other windows-domain-login problems there, but I 
don't believe those could apply to OWA, right?

Cheers,
-- jra
-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates       http://www.bcp38.info          2000 Land Rover DII
St Petersburg FL USA      BCP38: Ask For It By Name!           +1 727 647 1274


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