[outages] [EXTERNAL] login screen errors

[Matthew Saks]

Can you browse to there? I can

[cid:image001.png at 01DB1E1B.3B2396E0]

From: Outages <outages-bounces at outages.org> On Behalf Of Jay R. Ashworth via Outages
Sent: Monday, October 14, 2024 9:20 AM
To: outages at outages.org
Subject: [EXTERNAL] [outages] login screen errors


[EXTERNAL EMAIL]
Anyone have an opinion either way on whether this is at Microsoft's end?

User logs into Outlook.com<http://Outlook.com> for their hosted domain, using Chrome (for which
they have a bookmark-bar link, so I assume it's what they usually use), and
after several seconds of delay (5-15), they get this:

===
UTC Date: 2024-10-14T16:04:31.323Z
Client Id: E6FE5F2C16B7401FA8BBAED29635B969
Session Id: 9edcbe8e-dffb-4ba2-a03d-3231d2c178ee
Client Version: 20240927008.13
BootResult: network
Back Filled Errors: Unhandled Rejection: TypeError: Failed to fetch:undefined|Unhandled Rejection: TypeError: Failed to fetch:undefined|Unhandled Rejection: TypeError: StartupData:StartupData:Failed to fetch:undefined|Unhandled Rejection: TypeError: StartupData:StartupData:Failed to fetch:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined
err: TypeError: StartupData:StartupData:Failed to fetch
esrc: StartupData
et: ServerError
estack: TypeError: Failed to fetch
at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:119719<https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:119719>
at new Promise (<anonymous>)
at a (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:119355<https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:119355>)
at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:119056<https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:119056>
at async https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:138601<https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.4641e6f0.js:1:138601>
===

That sure feels server-end to me, but I'm not seeing any other reports about
it so far. Most of their office uses Windows-Outlook, and appears to be fine.
We're tracking a couple other windows-domain-login problems there, but I
don't believe those could apply to OWA, right?

Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com<mailto:jra at baylink.com>
Designer The Things I Think RFC 2100
Ashworth & Associates http://www.bcp38.info<http://www.bcp38.info> 2000 Land Rover DII
St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
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