[rbak-nsp] PPA Crash SE-100

[Tanan Satayapiwat]

better log the support ticket with Ericsson and get the crash file analyzed.

Tanan
________________________________
From: redback-nsp-bounces at puck.nether.net [mailto:redback-nsp-bounces at puck.nether.net] On Behalf Of Alireza Soltanian
Sent: Monday, August 09, 2010 11:55 AM
To: redback-nsp at puck.nether.net
Subject: [rbak-nsp] PPA Crash SE-100

Hi
Recently we have service disruption on our SE-100. All Ports were down and up again for 5 Minutes. I checked the logs and I found this PPA card is restarted.
Can anyone help me in this regard?
This is the log:

Aug 9 13:20:25: %CSM-6-CARD: PPA crash detected on card carrier 2
Aug 9 13:20:25: %PPAINFRA-3-LOG_ERR: crashSrvr(): Slot/ppa 2/1 Crash server data collection started
Aug 9 13:20:25: %CSM-6-PORT: ethernet 2/1 link state DOWN, admin is UP
Aug 9 13:20:25: %CSM-6-PORT: ethernet 2/1 link state down, trigger source: [C] Configuration changed or hardware removed
Aug 9 13:20:25: %CSM-6-PORT: ethernet 2/2 link state DOWN, admin is UP
Aug 9 13:20:25: %CSM-6-PORT: ethernet 2/2 link state down, trigger source: [C] Configuration changed or hardware removed
Aug 9 13:20:25: %PPAINFRA-3-LOG_ERR: crashSrvr(): Slot/ppa 2/1 Crash server data collection aborted
Aug 9 13:20:25: %PPAINFRA-3-LOG_ERR: crashSrvr(): Slot/ppa 2/1 Crash server data collection done
Aug 9 13:20:26: %PM-1-ALERT: Process EPPA IPC SLOT 2, pid 0x81020007, is not responding.
Aug 9 13:20:29: %SYSMON-5-GEN_FTP: Core file /ata0/p02/ppa/crashSlot02Eppa.gz FTPed to /md/ successfully
Aug 9 13:20:34: [0001]: %LDP-6-INFO: ldp_statechange: 10.234.247.36(10.234.247.36:0) DOWN - Remote end closed(Resource temporarily unavailable)
Aug 9 13:20:34: [0001]: %LDP-6-INFO: ldp_rcv_notify: 10.234.247.36 rcv NOTIFICATION, 18 bytes, status data 0x9(Hold Timer Expired),fatal bit 1, forwar bit 0
Aug 9 13:21:35: %SYSLOG-2-CRIT: /netbsd: Marking PTD channel DEAD for slot 2
Aug 9 13:21:35: %CSM-6-CARD: card carrier REMOVED in slot 2
Aug 9 13:21:35: %CSM-6-PORT: ethernet 2/1 link state DOWN, admin is UP
Aug 9 13:21:35: %CSM-6-PORT: ethernet 2/1 link state down, trigger source: [C] Configuration changed or hardware removed
Aug 9 13:21:35: %CSM-6-PORT: ethernet 2/2 link state DOWN, admin is UP
Aug 9 13:21:35: %CSM-6-PORT: ethernet 2/2 link state down, trigger source: [C] Configuration changed or hardware removed
Aug 9 13:21:36: %PM-1-ALERT: Process IPPA IPC SLOT 2, pid 0x80020007, is not responding.
Aug 9 13:21:51: %CSM-6-CARD: MIC number 1 ge-2-port REMOVED from slot 2
Aug 9 13:21:51: %CSM-6-PORT: ethernet 2/3 link state DOWN, admin is UP
Aug 9 13:21:51: %CSM-6-PORT: ethernet 2/3 link state down, trigger source: [C] Configuration changed or hardware removed
Aug 9 13:21:51: %SNMP-6-INFO: The last entity configuration change notification was sent out2.00 (less than 5.00) seconds before. Suppressing this one.
Aug 9 13:21:53: %CSM-6-CARD: MIC number 1 ge-2-port INSERTED in slot 2
Aug 9 13:21:54: %SNMP-6-INFO: The last entity configuration change notification was sent out4.00 (less than 5.00) seconds b
efore. Suppressing this one.
Aug 9 13:21:54: %CSM-6-CARD: MIC number 2 ge-2-port INSERTED in slot 2
Aug 9 13:21:56: [2/16:1023:63/6/2/5862]: %PPP-3-ISM_ERR: Circuit config received, but circuit not found
Aug 9 13:21:56: [2/16:1023:63/6/2/6453]: %PPP-3-ISM_ERR: Circuit config received, but circuit not found
Aug 9 13:21:57: [2/16:1023:63/6/2/11271]: %PPP-3-ISM_ERR: Circuit config received, but circuit not found
Aug 9 13:21:57: %PPAINFRA-6-ISTART_INFO: 1d79a844/0000000001/198000000:02/IPPA/EU00:Ready to receive packets
Aug 9 13:21:57: %CSM-6-CARD: card carrier INSERTED in slot 2 READY
Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/1 link state UP, admin is UP
Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/2 link state UP, admin is UP
Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/1 link state DOWN, admin is UP
Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/1 link state down, trigger source: [V] Port fault detected
Aug 9 13:21:57: %QOS-6-INFO: qos info: PPA just reborn 0
Aug 9 13:21:57: %PPAINFRA-6-ISTART_INFO: 21a6acef/0000000001/385100000:02/EPPA/EU00:Ready to receive packets
Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/2 link state DOWN, admin is UP
Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/2 link state down, trigger source: [V] Port fault detected
Aug 9 13:21:58: %QOS-6-INFO: qos info: iPPA reg on slot 2
Aug 9 13:21:58: %QOS-6-INFO: qos info: PPA just reborn 0
Aug 9 13:21:58: %CSM-6-CARD: Card in slot 2 entering In Service state.
Aug 9 13:21:58: %QOS-6-INFO: qos info: ePPA reg on slot 2
Aug 9 13:21:58: %CSM-6-PORT: ethernet 2/3 link state UP, admin is UP
Aug 9 13:21:59: [2/16:1023:63/6/2/17608]: %PPP-3-ISM_ERR: Circuit config received, but circuit not found
Aug 9 13:21:59: %CSM-6-PORT: ethernet 2/15 link state UP, admin is UP
Aug 9 13:21:59: %CSM-6-PORT: ethernet 2/16 link state UP, admin is UP
Aug 9 13:22:00: %CSM-6-PORT: ethernet 2/1 link state UP, admin is UP
Aug 9 13:22:00: %CSM-6-PORT: ethernet 2/2 link state UP, admin is UP


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/redback-nsp/attachments/20100809/5432ce99/attachment.html>