[rbak-nsp] PPA Crash SE-100

[Marcin Kuczera]

Tanan Satayapiwat wrote:
> better log the support ticket with Ericsson and get the crash file analyzed.

we used to have some problem with crashing one of the PPA in SE100 - 
caused by RFLOW.
We don't use RFLOW since then, but maybe it is working stable now.

Regards,
Marcin



>  
> Tanan
> ------------------------------------------------------------------------
> *From:* redback-nsp-bounces at puck.nether.net 
> [mailto:redback-nsp-bounces at puck.nether.net] *On Behalf Of *Alireza 
> Soltanian
> *Sent:* Monday, August 09, 2010 11:55 AM
> *To:* redback-nsp at puck.nether.net
> *Subject:* [rbak-nsp] PPA Crash SE-100
> 
> Hi
> 
> Recently we have service disruption on our SE-100. All Ports were down 
> and up again for 5 Minutes. I checked the logs and I found this PPA card 
> is restarted.
> 
> Can anyone help me in this regard?
> 
> This is the log:
> 
>  
> 
> /Aug 9 13:20:25: %CSM-6-CARD: PPA crash detected on card carrier 2/
> 
> /Aug 9 13:20:25: %PPAINFRA-3-LOG_ERR: crashSrvr(): Slot/ppa 2/1 Crash 
> server data collection started/
> 
> /Aug 9 13:20:25: %CSM-6-PORT: ethernet 2/1 link state DOWN, admin is UP/
> 
> /Aug 9 13:20:25: %CSM-6-PORT: ethernet 2/1 link state down, trigger 
> source: [C] Configuration changed or hardware removed/
> 
> /Aug 9 13:20:25: %CSM-6-PORT: ethernet 2/2 link state DOWN, admin is UP/
> 
> /Aug 9 13:20:25: %CSM-6-PORT: ethernet 2/2 link state down, trigger 
> source: [C] Configuration changed or hardware removed/
> 
> /Aug 9 13:20:25: %PPAINFRA-3-LOG_ERR: crashSrvr(): Slot/ppa 2/1 Crash 
> server data collection aborted/
> 
> /Aug 9 13:20:25: %PPAINFRA-3-LOG_ERR: crashSrvr(): Slot/ppa 2/1 Crash 
> server data collection done/
> 
> /Aug 9 13:20:26: %PM-1-ALERT: Process EPPA IPC SLOT 2, pid 0x81020007, 
> is not responding./
> 
> /Aug 9 13:20:29: %SYSMON-5-GEN_FTP: Core file 
> /ata0/p02/ppa/crashSlot02Eppa.gz FTPed to /md/ successfully/
> 
> /Aug 9 13:20:34: [0001]: %LDP-6-INFO: ldp_statechange: 
> 10.234.247.36(10.234.247.36:0) DOWN - Remote end closed(Resource 
> temporarily unavailable)/
> 
> /Aug 9 13:20:34: [0001]: %LDP-6-INFO: ldp_rcv_notify: 10.234.247.36 rcv 
> NOTIFICATION, 18 bytes, status data 0x9(Hold Timer/ /Expired),fatal bit 
> 1, forwar bit 0/
> 
> /Aug 9 13:21:35: %SYSLOG-2-CRIT: /netbsd: Marking PTD channel DEAD for 
> slot 2/
> 
> /Aug 9 13:21:35: %CSM-6-CARD: card carrier REMOVED in slot 2/
> 
> /Aug 9 13:21:35: %CSM-6-PORT: ethernet 2/1 link state DOWN, admin is UP/
> 
> /Aug 9 13:21:35: %CSM-6-PORT: ethernet 2/1 link state down, trigger 
> source: [C] Configuration changed or hardware removed/
> 
> /Aug 9 13:21:35: %CSM-6-PORT: ethernet 2/2 link state DOWN, admin is UP/
> 
> /Aug 9 13:21:35: %CSM-6-PORT: ethernet 2/2 link state down, trigger 
> source: [C] Configuration changed or hardware removed/
> 
> /Aug 9 13:21:36: %PM-1-ALERT: Process IPPA IPC SLOT 2, pid 0x80020007, 
> is not responding./
> 
> /Aug 9 13:21:51: %CSM-6-CARD: MIC number 1 ge-2-port REMOVED from slot 2/
> 
> /Aug 9 13:21:51: %CSM-6-PORT: ethernet 2/3 link state DOWN, admin is UP/
> 
> /Aug 9 13:21:51: %CSM-6-PORT: ethernet 2/3 link state down, trigger 
> source: [C] Configuration changed or hardware removed/
> 
> /Aug 9 13:21:51: %SNMP-6-INFO: The last entity configuration change 
> notification was sent out2.00 (less than 5.00) seconds before. 
> Suppressing this one./
> 
> /Aug 9 13:21:53: %CSM-6-CARD: MIC number 1 ge-2-port INSERTED in slot 2/
> 
> /Aug 9 13:21:54: %SNMP-6-INFO: The last entity configuration change 
> notification was sent out4.00 (less than 5.00) seconds b/
> 
> /efore. Suppressing this one./
> 
> /Aug 9 13:21:54: %CSM-6-CARD: MIC number 2 ge-2-port INSERTED in slot 2/
> 
> /Aug 9 13:21:56: [2/16:1023:63/6/2/5862]: %PPP-3-ISM_ERR: Circuit config 
> received, but circuit not found/
> 
> /Aug 9 13:21:56: [2/16:1023:63/6/2/6453]: %PPP-3-ISM_ERR: Circuit config 
> received, but circuit not found/
> 
> /Aug 9 13:21:57: [2/16:1023:63/6/2/11271]: %PPP-3-ISM_ERR: Circuit 
> config received, but circuit not found/
> 
> /Aug 9 13:21:57: %PPAINFRA-6-ISTART_INFO: 
> 1d79a844/0000000001/198000000:02/IPPA/EU00:Ready to receive packets/
> 
> /Aug 9 13:21:57: %CSM-6-CARD: card carrier INSERTED in slot 2 READY/
> 
> /Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/1 link state UP, admin is UP/
> 
> /Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/2 link state UP, admin is UP/
> 
> /Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/1 link state DOWN, admin is UP/
> 
> /Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/1 link state down, trigger 
> source: [V] Port fault detected/
> 
> /Aug 9 13:21:57: %QOS-6-INFO: qos info: PPA just reborn 0/
> 
> /Aug 9 13:21:57: %PPAINFRA-6-ISTART_INFO: 
> 21a6acef/0000000001/385100000:02/EPPA/EU00:Ready to receive packets/
> 
> /Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/2 link state DOWN, admin is UP/
> 
> /Aug 9 13:21:57: %CSM-6-PORT: ethernet 2/2 link state down, trigger 
> source: [V] Port fault detected/
> 
> /Aug 9 13:21:58: %QOS-6-INFO: qos info: iPPA reg on slot 2/
> 
> /Aug 9 13:21:58: %QOS-6-INFO: qos info: PPA just reborn 0/
> 
> /Aug 9 13:21:58: %CSM-6-CARD: Card in slot 2 entering In Service state./
> 
> /Aug 9 13:21:58: %QOS-6-INFO: qos info: ePPA reg on slot 2/
> 
> /Aug 9 13:21:58: %CSM-6-PORT: ethernet 2/3 link state UP, admin is UP/
> 
> /Aug 9 13:21:59: [2/16:1023:63/6/2/17608]: %PPP-3-ISM_ERR: Circuit 
> config received, but circuit not found/
> 
> /Aug 9 13:21:59: %CSM-6-PORT: ethernet 2/15 link state UP, admin is UP/
> 
> /Aug 9 13:21:59: %CSM-6-PORT: ethernet 2/16 link state UP, admin is UP/
> 
> /Aug 9 13:22:00: %CSM-6-PORT: ethernet 2/1 link state UP, admin is UP/
> 
> /Aug 9 13:22:00: %CSM-6-PORT: ethernet 2/2 link state UP, admin is UP/
> 
> / /
> 
>  
> 
> 
> ------------------------------------------------------------------------
> 
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