[rbak-nsp] HW Failure on SE-100 Card Carrier 2
Yuri Shefer
shefys at gmail.com
Sun May 9 05:36:13 EDT 2010
Hi!
Bad news: EPPA Mem Verify failed
IMHO, you should contact TAC to RMA this box.
On Sat, May 8, 2010 at 9:42 AM, Alireza Soltanian <soltanian at gmail.com> wrote:
> Hi
>
> We had a strange problem on one of our SE-100s:
>
> The physical ports on the device became inactive and none of them worked
> anymore.
>
>
>
> I checked the ports and I got this message:
>
>
>
> [local]Redback(config-card)#show port all
>
> Slot/Port:Ch:SubCh Type State
>
> 2/1 ethernet No card
>
> 2/2 ethernet No card
>
> 2/3 ethernet No card
>
> 2/4 ethernet No card
>
> 2/5 ethernet Unavailable
>
> 2/6 ethernet Unavailable
>
> 2/7 ethernet Unavailable
>
> 2/8 ethernet Unavailable
>
> 2/9 ethernet Unavailable
>
> 2/10 ethernet Unavailable
>
> 2/11 ethernet Unavailable
>
> 2/12 ethernet Unavailable
>
> 2/13 ethernet Unavailable
>
> 2/14 ethernet Unavailable
>
> 2/15 ethernet No card
>
> 2/16 ethernet Unconfigured
>
> 2/17 ethernet Unconfigured
>
> 2/18 ethernet Unconfigured
>
> 2/19 ethernet Unconfigured
>
> 2/20 ethernet No card
>
> 2/21 ethernet No card
>
> 2/22 ethernet Unconfigured
>
>
>
>
>
> I tried to shutdown on diagnose the card. After finishing the diagnose and
> turn on the card I received this log:
>
>
>
> May 7 15:19:44: %CSM-6-PORT: ethernet 2/2 link state DOWN, admin is DOWN
>
> May 7 15:19:44: %CSM-6-PORT: ethernet 2/3 link state DOWN, admin is DOWN
>
> May 7 15:19:44: %CSM-6-PORT: ethernet 2/4 link state DOWN, admin is DOWN
>
> May 7 15:19:44: %CSM-6-PORT: ethernet 2/15 link state DOWN, admin is DOWN
>
> May 7 15:19:44: %CSM-6-PORT: ethernet 2/20 link state DOWN, admin is DOWN
>
> May 7 15:19:44: %CSM-6-PORT: ethernet 2/21 link state DOWN, admin is DOWN
>
> May 7 15:19:45: %CSM-6-CARD: slot 2, ALARM_CLEARED: Circuit pack power-on
> diagnostic failed
>
> May 7 15:19:52: %CSM-6-CARD: card carrier INSERTED in slot 2
>
> May 7 15:19:52: %CSM-6-CARD: MIC number 1 ge-2-port REMOVED from slot 2
>
> May 7 15:19:52: %CSM-6-CARD: MIC number 2 fe-12-port REMOVED from slot 2
>
> May 7 15:19:55: %CSM-6-CARD: MIC number 1 ge-2-port INSERTED in slot 2
>
> May 7 15:19:56: %CSM-6-CARD: MIC number 2 fe-12-port INSERTED in slot 2
>
> May 7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():
>
> May 7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01]
> bringinElf_block():linecard slot 2:EPPA Mem Verify
> failed:memaddr[0x00000038], read val[0x0000053c], write val[0x0040053c]
>
> May 7 15:19:57: %LOG-6-TDM_CONS:
>
> May 7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():
>
> May 7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01] PPA Loader error: linecard
> slot 2 ppaNo(4) status(0x00000000) bringinElf_block
>
> May 7 15:19:57: %LOG-6-TDM_CONS:
>
> May 7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():
>
> May 7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01]
> bringinElf_block():linecard slot 2:EPPA Mem Verify
> failed:memaddr[0x00050038], read val[0x0000053c], write val[0x0040053c]
>
> May 7 15:19:57: %LOG-6-TDM_CONS:
>
> May 7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():
>
> May 7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01] PPA Loader error: linecard
> slot 2 ppaNo(4) status(0x00000000) bringinElf_block
>
> May 7 15:19:57: %LOG-6-TDM_CONS:
>
> May 7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():
>
> May 7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01]
> bringinElf_block():linecard slot 2:EPPA Mem Verify
> failed:memaddr[0x01f00118], read val[0x64f2616d], write val[0x6472616d]
>
> May 7 15:19:57: %LOG-6-TDM_CONS:
>
> May 7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():
>
> May 7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01] PPA Loader error: linecard
> slot 2 ppaNo(4) status(0x00000000) bringinElf_block
>
> May 7 15:19:57: %LOG-6-TDM_CONS:
>
> May 7 15:20:00: %CSM-6-CARD: slot 2, ALARM_MAJOR: Circuit pack power-on
> diagnostic failed
>
> May 7 15:20:00: %CSM-6-CARD: Initialization failure on card carrier in slot
> 2
>
> May 7 15:20:01: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():
>
> May 7 15:20:01: %LOG-6-TDM_CONS: [pktSlot_01] linecard slot 2:
> GENERIC_FAILURE: Memory or Communication Failure - zero program didn't
> finish in time - EPPA, 60 iterations
>
> May 7 15:20:01: %LOG-6-TDM_CONS:
>
> May 7 15:20:01: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():
>
> May 7 15:20:01: %LOG-6-TDM_CONS: [pktSlot_01]
> localPktCardDownloadBlocking(linecard slot 2)failed.
>
> May 7 15:20:01: %LOG-6-TDM_CONS:
>
> May 7 15:20:01: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():
>
> May 7 15:20:01: %LOG-6-TDM_CONS: [pktSlot_01] linecard slot 2:
> GENERIC_FAILURE: PPA download failure
>
> May 7 15:20:01: %LOG-6-TDM_CONS:
>
> May 7 15:20:01: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():
>
> May 7 15:20:01: %LOG-6-TDM_CONS: [pktSlot_01] pktCBCardEnable(linecard
> slot 2) card failed. Exit.
>
> May 7 15:20:01: %LOG-6-TDM_CONS:
>
> May 7 15:20:01: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():
>
> May 7 15:20:01: %LOG-6-TDM_CONS: [pktSlot_01] pktCBCardEnable(linecard
> slot 2)failed.
>
> May 7 15:20:01: %LOG-6-TDM_CONS:
>
>
>
>
>
> Also based on the show hardware detail ,I have HW Failure:
>
>
>
> Slot : 2 Type : carrier
>
> EEPROM id/ver : 0x5a/4 SlipFpga rev : 0x0
>
> IPPA memory : N/A EPPA memory : N/A
>
> Temperature : N/A
>
> Card Status : HW failure POD Status : Fail
>
> Card State : PPA download failure
>
> ODD Status : Not Available
>
> Ports Entitled : All
>
> Active Alarms : Circuit pack power-on diagnostic failed
>
> MIC 1 : Not Present Serial No : UNAVAILABLE
>
> MIC 2 : Not Present Serial No : UNAVAILABLE
>
>
>
>
>
> Any Idea what was happened and What should I do now?
>
> __________ Information from ESET NOD32 Antivirus, version of virus signature
> database 5096 (20100507) __________
>
> The message was checked by ESET NOD32 Antivirus.
>
> http://www.eset.com
>
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>
>
--
WBR, Yuri
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