[rbak-nsp] Strange PPA crash on SE-800 while there is no QoS

[Jim Tyrrell]

You would need to request that from Ericsson or whoever provides your 
support.

Jim.

On 17/10/2011 14:11, Alireza Soltanian wrote:
>
> Hi
>
> Can you please give me the SEOS?  because this problem really bothers us.
>
> Thank you
>
> Alireza
>
> *From:*Jim Tyrrell [mailto:jim at scusting.com]
> *Sent:* Monday, October 17, 2011 4:15 PM
> *To:* Alireza Soltanian
> *Cc:* redback-nsp at puck.nether.net
> *Subject:* Re: [rbak-nsp] Strange PPA crash on SE-800 while there is 
> no QoS
>
> Hi,
>
> We have recently had similar crashes with the 4port 10GE cards and the 
> logs mentioned qos, though this device has none configured:
>
> 2011-10-03 19:25:56    Oct    %QOS-6-INFO: qos info: PPA just reborn 0
> 2011-10-03 19:09:18    Oct    %QOS-6-INFO: qos info: PPA just reborn 0
>
> Our issue was a bug in 6.4.1.3 and we have since upgraded to  6.4.1.4 
> and its been stable so far.
>
> Jim.
>
> On 16/10/2011 12:47, Alireza Soltanian wrote:
>
> Hi
>
> It seems PPA crash does not release me!!!.
>
> Recently we have a strange PPA crash on GE-10 card. This card has no 
> QoS configuration. This the generated log:
>
> Oct 16 01:25:09: %PPAINFRA-3-LOG_ERR: crashSrvr(): Slot/ppa 9/0 Crash 
> server data collection done
>
> Oct 16 01:25:13: %SYSMON-5-GEN_FTP: Core file 
> /ata0/p01/ppa/crashSlot09Ippa.gz FTPed to /md/ successfully
>
> Oct 16 01:25:24: %SYSMON-5-GEN_FTP: Core file 
> /ata0/p01/ppa/crashSlot09IppaCore.gz FTPed to /md/ successfully
>
> Oct 16 01:25:25: %SYSLOG-2-CRIT: /netbsd: Marking PTD channel DEAD for 
> slot 9
>
> Oct 16 01:25:25: %CSM-6-CARD: card ge-10-port REMOVED in slot 9
>
> Oct 16 01:25:25: %IPC-3-ERR: CSM: ipcDelookup(): bad name
>
> Oct 16 01:25:25: %IPC-3-ERR: CSM: ipcDelookup(): bad name
>
> Oct 16 01:25:25: %CSM-6-PORT: ethernet 9/1 link state DOWN, admin is DOWN
>
> Oct 16 01:25:25: %CSM-6-PORT: ethernet 9/1 link state down, trigger 
> source: [V] Port fault detected
>
> Oct 16 01:25:25: %CSM-6-PORT: ethernet 9/2 link state DOWN, admin is UP
>
> Oct 16 01:25:25: %CSM-6-PORT: ethernet 9/2 link state down, trigger 
> source: [C] Configuration changed or hardware removed
>
> Oct 16 01:25:25: %CSM-6-PORT: ethernet 9/7 link state DOWN, admin is UP
>
> Oct 16 01:25:25: %CSM-6-PORT: ethernet 9/7 link state down, trigger 
> source: [C] Configuration changed or hardware removed
>
> Oct 16 01:25:25: %CSM-6-PORT: ethernet 9/8 link state DOWN, admin is UP
>
> Oct 16 01:25:25: %CSM-6-PORT: ethernet 9/8 link state down, trigger 
> source: [C] Configuration changed or hardware removed
>
> Oct 16 01:25:34: %PM-1-ALERT: Process EPPA IPC SLOT 9, pid 0x81090005, 
> is not responding.
>
> Oct 16 01:25:35: %CSM-6-CARD: card ge-10-port INSERTED in slot 9
>
> Oct 16 01:25:39: %PPAINFRA-6-ISTART_INFO: 
> 2430b405/0000000001/531400000:09/IPPA/EU00:Ready to receive packets
>
> Oct 16 01:25:39: %QOS-6-INFO: qos info: PPA just reborn 0
>
> Oct 16 01:25:39: %QOS-6-INFO: qos info: iPPA reg on slot 9
>
> Oct 16 01:25:39: %PPAINFRA-6-ISTART_INFO: 
> 2d83e672/0000000001/955100000:09/EPPA/EU00:Ready to receive packets
>
> Oct 16 01:25:39: %CSM-6-CARD: card ge-10-port INSERTED in slot 9 READY
>
> Oct 16 01:25:39: %CSM-6-PORT: ethernet 9/2 link state UP, admin is UP
>
> Oct 16 01:25:39: %CSM-6-PORT: ethernet 9/7 link state UP, admin is UP
>
> Oct 16 01:25:39: %CSM-6-PORT: ethernet 9/8 link state UP, admin is UP
>
> Oct 16 01:25:40: %CSM-6-CARD: Card in slot 9 entering In Service state.
>
> Oct 16 01:25:40: %QOS-6-INFO: qos info: PPA just reborn 0
>
> Oct 16 01:25:40: %QOS-6-INFO: qos info: ePPA reg on slot 9
>
> Also sometimes I have this log:
>
> Oct 16 01:55:52: %PPAFWD-3-PAKIO_ERR: 
> 4bfa6f6f/0000001814/186600000:09/IPPA/EU00:Bad mdu chain sent by 
> 0x4004f290: Start 0x6fdfe748  Total length 611 - 0005a08c 000aa27c 
> 00059bf4 0004da2c 0004f290 00050d6c 000a6380 000a6358 00000000
>
> Oct 16 01:55:52: %PPAFWD-3-PAKIO_ERR: 
> 4bfb1fa1/0000001814/186700000:09/IPPA/EU00:MDU 0x6fdfe700 Next 
> 0x2fdfd820 - 0005a08c 000aa27c 00059bf4 0004d806 0004da38 0004f290 
> 00050d6c 000a6380 000a6358 00000000
>
> Oct 16 01:55:52: %PPAFWD-3-PAKIO_ERR: 
> 4bfbc830/0000001814/186900000:09/IPPA/EU00:MDU 0x6fdfd800 Next 
> 0x3fdfe640 - 0005a08c 000aa27c 00059bf4 0004d806 0004da38 0004f290 
> 00050d6c 000a6380 000a6358 00000000
>
> Oct 16 01:55:52: %PPAFWD-3-PAKIO_ERR: 
> 4bfc6f58/0000001814/187000000:09/IPPA/EU00:MDU 0x7fdfe600 Next 
> 0x3fdfdd40 - 0005a08c 000aa27c 00059bf4 0004d806 0004da38 0004f290 
> 00050d6c 000a6380 000a6358 00000000
>
> Any Idea?
>
> Alireza
>
>
>
>
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