[rbak-nsp] SEOS Problems question

[Lucy West]

Hi - not sure what your support arrangements are, but yes the crashfile should help point to the root cause; we raised a CSR directly with Ericsson who examined the EPPA crashfile and determined the root cause to come up with a fix in the next software....
We found we could replicate the EPPA crash in the lab by just sending big pings to a subscriber (L2TP/MLPPP) which then crashed the whole card within 30 seconds....