[VoiceOps] Alternative IVR Platform?

Carlos Alcantar carlos at race.com
Sat Aug 1 14:38:11 EDT 2009

We do pay for the support contract.  The person assigned to me for
support has been awesome he's always been very fast to help me with
issues.  I guess it doesn't hurt that our office is 15min away from the
Metaswitch alameda office and that's where my support guy is based out
of so I can go over and sit with him when need be.


-----Original Message-----
From: Alex Balashov [mailto:abalashov at evaristesys.com] 
Sent: Saturday, August 01, 2009 11:36 AM
To: Carlos Alcantar
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Alternative IVR Platform?

Carlos Alcantar wrote:

> And one thing I can speak highly of is Metaswitch 
> support is awesome.  Hands down best support from any vendor I have


You must be paying them an asston of money.

I have a very opposite perspective, at least on their American support 
apparatus.  The actual UK guys are generally very decent.

Alex Balashov
Evariste Systems
Web    : http://www.evaristesys.com/
Tel    : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775

More information about the VoiceOps mailing list