[VoiceOps] Alternative IVR Platform?
carlos at race.com
Sat Aug 1 14:38:11 EDT 2009
We do pay for the support contract. The person assigned to me for
support has been awesome he's always been very fast to help me with
issues. I guess it doesn't hurt that our office is 15min away from the
Metaswitch alameda office and that's where my support guy is based out
of so I can go over and sit with him when need be.
From: Alex Balashov [mailto:abalashov at evaristesys.com]
Sent: Saturday, August 01, 2009 11:36 AM
To: Carlos Alcantar
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Alternative IVR Platform?
Carlos Alcantar wrote:
> And one thing I can speak highly of is Metaswitch
> support is awesome. Hands down best support from any vendor I have
You must be paying them an asston of money.
I have a very opposite perspective, at least on their American support
apparatus. The actual UK guys are generally very decent.
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775
More information about the VoiceOps