[VoiceOps] Level3 VIPER ---> VECTOR

[Hiers, David]

We always thought of it as the sound of a dozen lost souls being sucked into a SCRAM jet engine, but I guess its the same thing.

It'll blow the headset off an up-armored receptionist at 50 feet, it will.




David Hiers

CCIE (R/S, V), CISSP
ADP Dealer Services
2525 SW 1st Ave.
Suite 300W
Portland, OR 97201
o: 503-205-4467
f: 503-402-3277




________________________________
From: katia at chickey.org [mailto:katia at chickey.org] On Behalf Of katia goforth
Sent: Monday, August 03, 2009 7:24 AM
To: Hiers, David
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Level3 VIPER ---> VECTOR

did you ever experience the pterodactyl screech when making a call? :)

-katia

On Mon, Aug 3, 2009 at 10:15 AM, Hiers, David <David_Hiers at adp.com<mailto:David_Hiers at adp.com>> wrote:
Viper was so bad that we had to buy a ditech pvp to stop the bleeding.




David Hiers

CCIE (R/S, V), CISSP
ADP Dealer Services
2525 SW 1st Ave.
Suite 300W
Portland, OR 97201
o: 503-205-4467
f: 503-402-3277




________________________________
From: katia at chickey.org<mailto:katia at chickey.org> [mailto:katia at chickey.org<mailto:katia at chickey.org>] On Behalf Of katia goforth
Sent: Monday, August 03, 2009 7:12 AM
To: Hiers, David
Cc: voiceops at voiceops.org<mailto:voiceops at voiceops.org>
Subject: Re: [VoiceOps] Level3 VIPER ---> VECTOR

most. painful. process. ever!

the vector network is really soooo much better though.

I can say, just because the process was painful there were no outages or issues experienced by our customers thru the process we followed (yet)

we had to dedicate a team of engineers and management to the process for weeks though ... :)

Do you still have TNs on Viper?  If so, do you have a lot of call quality issues?

On Mon, Aug 3, 2009 at 9:26 AM, Hiers, David <David_Hiers at adp.com<mailto:David_Hiers at adp.com>> wrote:
Have you migrated from VIPER to VECTOR?

How'd it go?

Do you still have you job?

:)


David Hiers

CCIE (R/S, V), CISSP
ADP Dealer Services
2525 SW 1st Ave.
Suite 300W
Portland, OR 97201
o: 503-205-4467
f: 503-402-3277



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