[VoiceOps] GLBX soft switch

Alex Balashov abalashov at evaristesys.com
Wed Aug 5 12:15:17 EDT 2009

Howard Hart wrote:

> Me: "You guys aren't responding to our SIP messages, can we get a 
> trouble ticket opened"
> Carrier Tech Support: "Sure, what's your main trunk number?"
> Me: "It's a SIP trunk, there is no main number. We have thousands of 
> numbers with you guys"
> CTS: "SIP, what's SIP?"
> Me: "It's a VoIP connection"
> CTS: "Ahh, OK. So where do I send the repairman to fix your T1 line?"
> Me: "Vint Cerf's house?"

Ha, yeah.  I've been stubbornly and insistently asked for TCICs, point 
codes and BTNs in reference to a SIP trunk issue.

Alex Balashov
Evariste Systems
Web    : http://www.evaristesys.com/
Tel    : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775

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