[VoiceOps] [LIKELY JUNK]Re: Sylantro users
nathan at robotics.net
Fri Aug 7 19:53:23 EDT 2009
On Fri, 7 Aug 2009, Brandon Buckner wrote:
> Another issue I've seen with Broadworks is that it doesn't allow multiple registrations to a single DID. Broadsoft confirmed that. We have a large amount of customers using that feature on our Sylantro platform instead of one number/one phone, whichever happened to register last. As we already support a Broadworks installation for a big customer of ours via Taqua, we've got experience managing and configuring the system. It was just when we started looking ourselves that we didn't want to do business like that. A big selling point on the Metaswitch solution right now (and we've not signed anything) is consolidating all the different portals for users and admins and support along with troubleshooting. Especially with the Service Assurance Server, there's much less things to look at and 3rd party tools to utilize for the same or better diagnostic information, meaning faster resolution and better customer support.
Check out shared call appearance to do what you want to do.
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