[VoiceOps] Call forwarding issue

Kenny Sallee kenny.sallee at gmail.com
Thu Aug 20 11:38:28 EDT 2009


What does your setup look like?  Cisco phones to a gateway? IP Phones to
VoIP provider?  PBX with PRI's?  PBX w/ PRI's provided via SIP trunking?  Is
it broke for everyone or just that user? Wondering if you have a dial
pattern / peer messed up somewhere (gateway, phone, provider, PBX/UCM..).

On Thu, Aug 20, 2009 at 8:02 AM, <Rod.Dossouvi.CTR at dot.gov> wrote:

>  I am forwarding from IP phone.
>
>
>
> *Rod Dossouvi*
>
> Sr Network Engineer
>
> INDUS Corporation
> FHWA, USDOT
> 1200 New Jersey Avenue South East
> Washington, DC 20590
> Direct 202-366-9028
>
> Mobile 240-422-4588
>
>
>  ------------------------------
>
> *From:* John Sleen [mailto:johnsleen at gmail.com]
> *Sent:* Thursday, August 20, 2009 10:54 AM
> *To:* Dossouvi, Rod CTR (FHWA)
> *Cc:* VoiceOps at voiceops.org; rod.dossouvi at gmail.com
> *Subject:* Re: [VoiceOps] Call forwarding issue
>
>
>
> Are you forwarding from a PBX, IP Phone, some other call control platform?
>
> John Sleen
> Manager Service Delivery and Engineering
>
>  On Thu, Aug 20, 2009 at 8:52 AM, <Rod.Dossouvi.CTR at dot.gov> wrote:
>
> user is trying to have calls forwarded to her cell phone. When enters:
> 9-xxx-xxxx, local callers get forwarded fine, but long distance callers get
> an error.
> Alternatively, when user enters: 9-1-615-xxx-xxxx, long distance callers
> can now get through, but
> local callers get the same error.  Any input? Thank you.
>
>
>
> *Rod Dossouvi*
>
> Sr Network Engineer
>
> INDUS Corporation
> FHWA, USDOT
> 1200 New Jersey Avenue South East
> Washington, DC 20590
> Direct 202-366-9028
>
> Mobile 240-422-4588
>
>
>
>
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