[VoiceOps] Carrier choices

[David Hiers]

Oh, boy, you'll get an ear-full on this one!

Level3 is a bit dangerous (replaced media gateways without telling
anyone, seriously broke one of our apps; "its just RTP, what can go
wrong?")

Verizon is somewhat crippled ("we don't support 491s, they're optional
and glare can't occur on phone networks")

There's not a one of them with a national footprint that really
inspires confidence.  Until the ITSP carriers have the similarly
burdensome FCC-mandated outage reporting requirements as Common
Carriers, I don't look for any change.

Competition might help, but competition among telcos is like a race
among zebras.  As a zebra, I don't have to run particularly well or
fast, I just have to run better and faster than at least one other
zebra.  Telcos don't have to not suck, they just have to suck less
than at least one other telco.

Sadly, you're probably working with some of the best ones out there.


David







On Sat, Aug 22, 2009 at 5:59 AM, J. Oquendo<sil at infiltrated.net> wrote:
>
> Alrighty all, I'm wondering whose been a successful, competent, reliable
> provider in your opinion. I don't want to ramble on about any specific
> company, but I have a gripe with one of my carriers.
>
> Currently I use Level3, Global and Verizon. Anyone have other reliable
> providers who don't make full-blown equipment swapouts without change
> management (reversion) plans during business hours ;)
>
> Difficult to find an all-inclusive list of carriers. I know about XO and
> Qwest, but anyone else using a reliable peer I'm overlooking. Off-list
> replies welcomed however, I wouldn't want to hear full-blown gripes.
> I've had enough from clients this week due to one of my carriers and
> their desire to yank/change equipment without 1) notifying us of a
> change(potential outage) not reverting/resolving fast enough. So imagine
> your entire VoIP ITSP infrastructure down the first time for 8+ hours,
> only for the same carrier to come back and do the exact same thing
> within 10 days for 9+ hours more. Yes sir/maam, I've had headaches this
> week.
>
>
> --
>
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> J. Oquendo
> SGFA, SGFE, C|EH, CNDA, CHFI, OSCP
>
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> ruin it. If you think about that, you'll do things
> differently." - Warren Buffett
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