[VoiceOps] Level 3 DTMF issues in California?

Alex Balashov abalashov at evaristesys.com
Thu Aug 27 11:19:12 EDT 2009


This is OOB/RFC2833 DTMF, right?

David Hiers wrote:

> We've got lots of CA numbers, no trouble reported yet.
> 
> 
> On Wed, Aug 26, 2009 at 8:01 PM, Brian Sneddon<bsneddon at gc1.com> wrote:
>> I was wondering if anyone has been having frequent problems receiving DTMF over Level 3 on calls to areas of California.  I've done some troubleshooting and have found the RTP sequence numbers on our affected calls resetting mid-stream along with extremely short duration DTMF signals (along the lines of 15-35ms).  I'm not positive, but I think the resets are occurring right as DTMF is being transmitted.  Was wondering if anyone else was experiencing something similar.  (I do have a trouble ticket open with Level 3 already in case anyone was going to suggest opening one)
>>
>> Brian
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Alex Balashov - Principal
Evariste Systems
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