[VoiceOps] Level 3 DTMF issues in California?

[Brian Sneddon]

It's inband DTMF.  When Level 3 moved us over to the new platform they told us we couldn't use RFC2833 anymore.  Whether that's still true or not I don't know, we haven't revisited it since the migration.

Brian


----- "Alex Balashov" <abalashov at evaristesys.com> wrote:

> This is OOB/RFC2833 DTMF, right?
> 
> David Hiers wrote:
> 
> > We've got lots of CA numbers, no trouble reported yet.
> > 
> > 
> > On Wed, Aug 26, 2009 at 8:01 PM, Brian Sneddon<bsneddon at gc1.com>
> wrote:
> >> I was wondering if anyone has been having frequent problems
> receiving DTMF over Level 3 on calls to areas of California.  I've
> done some troubleshooting and have found the RTP sequence numbers on
> our affected calls resetting mid-stream along with extremely short
> duration DTMF signals (along the lines of 15-35ms).  I'm not positive,
> but I think the resets are occurring right as DTMF is being
> transmitted.  Was wondering if anyone else was experiencing something
> similar.  (I do have a trouble ticket open with Level 3 already in
> case anyone was going to suggest opening one)
> >>
> >> Brian
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> >>
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> 
> -- 
> Alex Balashov - Principal
> Evariste Systems
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