[VoiceOps] Problems with defective Adtran TA900s

Owen Roth owen at impulse.net
Thu Oct 15 20:33:13 EDT 2009


Hello,

We deploy the total range of Adtran TA900s as CPE feature-rich boxes, 
and in general like the product. However, of the last 25 Adtran TA 900s 
we've deployed, we've had 6 with confirmed hardware defects where the 
symptoms range from the obvious hardware crashes, to much trickier and 
costly bugs to find, such as bad DSPs, and one that had a bad clocking 
chip. Adtran claims I'm alone in this, and it's gotten to the point 
where I'm seriously considering building a quality control TA900 tester 
in the lab to torture all prospective field boxes. Anyone notice 
anything like this percentage of defects?

Regards,

-- 
Owen Roth
Network Engineer
Impulse Internet Services
http://impulse.net/customer-support
mailto:owen at impulse.net
Tech Support: 805-456-5800
w: 805-884-6332



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