[VoiceOps] Switching dial out using "8" instead of "9"

[Jonathan Thurman]

On Thu, Sep 24, 2009 at 11:42 AM,  <Rod.Dossouvi.CTR at dot.gov> wrote:
> How do you get 9 911 working if you change the outbound trunk to 8?

Well, I haven't done it in CUE, but you could either create a specific
dial-peer that matches 9911 and routes out, or create a translation
pattern to modifies 9911 to 8911 and then it should route normally.
However you match 911 and route it out, do the same for 9911.

-Jonathan

> -----Original Message-----
> From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Jonathan Thurman
> Sent: Thursday, September 24, 2009 2:20 PM
> To: VoiceOps
> Subject: Re: [VoiceOps] Switching dial out using "8" instead of "9"
>
> We make sure that a user can dial 911, 9911, and 8911 (we use 8 for
> trunk access).  That should allow anyone in a panic state to be able
> to dial correctly.
>
> We don't use CUE, but changing the dial peer destination-pattern to 8T
> instead on 9T should work.  I would still recommend adding a dial peer
> for this, at least for a short transition period.  Just depends on how
> many users you have.
>
> -Jonathan
>
>
> On Thu, Sep 24, 2009 at 10:44 AM,  <Rod.Dossouvi.CTR at dot.gov> wrote:
>> No plan to change 911 to 8911.
>>
>> I see how the 911 change can cause some legal issue... J
>>
>>
>>
>> Rod Dossouvi
>>
>> Sr Network Engineer
>>
>> INDUS Corporation
>> FHWA, USDOT
>> 1200 New Jersey Avenue South East
>> Washington, DC 20590
>> Direct 202-366-9028
>>
>> Mobile 240-422-4588
>>
>>
>>
>> ________________________________
>>
>> From: Lunch Hound [mailto:lunchhound9999 at gmail.com]
>> Sent: Thursday, September 24, 2009 1:38 PM
>> To: Scott Berkman
>> Cc: Dossouvi, Rod CTR (FHWA); voiceops at voiceops.org
>> Subject: Re: [VoiceOps] Switching dial out using "8" instead of "9"
>>
>>
>>
>> Correct.  Phones, feature servers, switches, all can play a role in the
>> "dial 9 for an outside line" function.  On-hook dialing can be treated
>> differently than off-hook.
>>
>> Are you planning to change emergency dialing from 911 to 8911?  You may want
>> some legal cover here...
>>
>>
>> On Thu, Sep 24, 2009 at 10:08 AM, Scott Berkman <scott at sberkman.net> wrote:
>>
>> Reconfiguring the dial plan on whatever system is requiring the 9, if that's
>> even possible.  Some systems have this hard coded.
>>
>>
>>
>>                 -Scott
>>
>>
>>
>> From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
>> On Behalf Of Rod.Dossouvi.CTR at dot.gov
>> Sent: Thursday, September 24, 2009 12:25 PM
>> To: voiceops at voiceops.org
>> Subject: [VoiceOps] Switching dial out using "8" instead of "9"
>>
>>
>>
>> Hi,
>>
>> What needs to take place in order to change dial out from "9" to "8"?
>>
>>
>>
>> Thanks.
>>
>>
>>
>> Rod Dossouvi
>>
>> Sr Network Engineer
>>
>> INDUS Corporation
>> FHWA, USDOT
>> 1200 New Jersey Avenue South East
>> Washington, DC 20590
>> Direct 202-366-9028
>>
>> Mobile 240-422-4588
>>
>>
>>
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