[VoiceOps] Switching dial out using "8" instead of "9"

[Rod.Dossouvi.CTR at dot.gov]

How do you get 9 911 working if you change the outbound trunk to 8?

Rod Dossouvi
Sr Network Engineer
INDUS Corporation
FHWA, USDOT
1200 New Jersey Avenue South East
Washington, DC 20590
Direct 202-366-9028
Mobile 240-422-4588


-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Jonathan Thurman
Sent: Thursday, September 24, 2009 2:20 PM
To: VoiceOps
Subject: Re: [VoiceOps] Switching dial out using "8" instead of "9"

We make sure that a user can dial 911, 9911, and 8911 (we use 8 for
trunk access).  That should allow anyone in a panic state to be able
to dial correctly.

We don't use CUE, but changing the dial peer destination-pattern to 8T
instead on 9T should work.  I would still recommend adding a dial peer
for this, at least for a short transition period.  Just depends on how
many users you have.

-Jonathan


On Thu, Sep 24, 2009 at 10:44 AM,  <Rod.Dossouvi.CTR at dot.gov> wrote:
> No plan to change 911 to 8911.
>
> I see how the 911 change can cause some legal issue... J
>
>
>
> Rod Dossouvi
>
> Sr Network Engineer
>
> INDUS Corporation
> FHWA, USDOT
> 1200 New Jersey Avenue South East
> Washington, DC 20590
> Direct 202-366-9028
>
> Mobile 240-422-4588
>
>
>
> ________________________________
>
> From: Lunch Hound [mailto:lunchhound9999 at gmail.com]
> Sent: Thursday, September 24, 2009 1:38 PM
> To: Scott Berkman
> Cc: Dossouvi, Rod CTR (FHWA); voiceops at voiceops.org
> Subject: Re: [VoiceOps] Switching dial out using "8" instead of "9"
>
>
>
> Correct.  Phones, feature servers, switches, all can play a role in the
> "dial 9 for an outside line" function.  On-hook dialing can be treated
> differently than off-hook.
>
> Are you planning to change emergency dialing from 911 to 8911?  You may want
> some legal cover here...
>
>
> On Thu, Sep 24, 2009 at 10:08 AM, Scott Berkman <scott at sberkman.net> wrote:
>
> Reconfiguring the dial plan on whatever system is requiring the 9, if that's
> even possible.  Some systems have this hard coded.
>
>
>
>                 -Scott
>
>
>
> From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
> On Behalf Of Rod.Dossouvi.CTR at dot.gov
> Sent: Thursday, September 24, 2009 12:25 PM
> To: voiceops at voiceops.org
> Subject: [VoiceOps] Switching dial out using "8" instead of "9"
>
>
>
> Hi,
>
> What needs to take place in order to change dial out from "9" to "8"?
>
>
>
> Thanks.
>
>
>
> Rod Dossouvi
>
> Sr Network Engineer
>
> INDUS Corporation
> FHWA, USDOT
> 1200 New Jersey Avenue South East
> Washington, DC 20590
> Direct 202-366-9028
>
> Mobile 240-422-4588
>
>
>
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> VoiceOps at voiceops.org
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