[VoiceOps] Trouble getting access in a building.

Richey mylists at battleop.com
Tue Feb 9 23:37:32 EST 2010

Does anyone have a suggestion on how to deal with someone who will not allow
access to the building Telecom Closet?  The problem we are having is with
one of the building tenants and not the landlord.   The telecom closet has
wound up in the back of a tenants suite and they will only allow an AT&T
tech to enter the closet.  AT&T will not extend the wiring to our customer's
suite because there is not a conduit, yet we can't get a tech into the
closet to install the conduit.  


Even with the landlord's help we can't get in.  They are a remote office for
a state lottery and they keep throwing that it's a violation of their
security policy.    I am going to have to visit the site tomorrow and see if
I can get anywhere with the person who would not let our tech into the
telecom closet.                         


Any suggestions would be greatly appreciated.






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