[VoiceOps] Trouble getting access in a building.

[Peter Childs]

In Australia we would rock up with a carton of beer.   If that didn't work we'd find a Telstra tech (our AT&T equiv) and rock up with them (they getting the carton of beer), or someone that once worked for Telstra that is convincing enough (again, carton of beer..)

On 10/02/2010, at 3:07 PM, Richey wrote:

> Does anyone have a suggestion on how to deal with someone who will not allow access to the building Telecom Closet?  The problem we are having is with one of the building tenants and not the landlord.   The telecom closet has wound up in the back of a tenants suite and they will only allow an AT&T tech to enter the closet.  AT&T will not extend the wiring to our customer’s suite because there is not a conduit, yet we can’t get a tech into the closet to install the conduit. 
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> Even with the landlord’s help we can’t get in.  They are a remote office for a state lottery and they keep throwing that it’s a violation of their security policy.    I am going to have to visit the site tomorrow and see if I can get anywhere with the person who would not let our tech into the telecom closet.                        
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> Any suggestions would be greatly appreciated.
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> Richey
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