[VoiceOps] Broadsoft Device Identity Profiles

[David Hiers]

It's been a while, but this sort of reads like a patch notice that I
saw a while ago.


David


On Fri, Feb 19, 2010 at 2:43 PM, Charles Steinman <csteinman at rgts.com> wrote:
> Have a question about how Broadsoft handles Device Identity Profile files at
> the System and Group Levels ….were running R14sp9.
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> I defined several custom Device Identity Profile Types (Aastra 57i ‘s) at
> the System Level and uploaded the corresponding config files for button
> layouts of the various phone types we deploy (Admin SCA, Standard Phone,
> Public Phone, etc).
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> The thing I’m finding strange is at the Group level if I use one of the
> custom  Device Identity Profile Types, then I upload a custom config file
> under the Identity/Device Profile Modify/Configure tab, the file that's
> written to the Provisioning Server is the System Level File and not the
> custom file I loaded via the Identity/Device Profile Modify/Configure tab.
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> I mean it’s not the end of the world if you allow file customization at the
> System Level when uploading the config file for the new Device Identity
> Profile, then upload the custom config under the “files” tab in the
> Identity/Device Profile Modify page, but you would think that the more
> specific group config would trump the system config file and Broadworks
> would have the “Configure Tab” grayed out or disabled to avoid confusion.
>
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> The real kicker is the “Configure Tab” will not only allows you to upload a
> custom config, but rebuild the file and reset the phone too, with the end
> result being the rebuilt file is the “system file” not the custom file that
> Broadworks allows you to upload.
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> Who knows maybe in the next release………but any input would be much
> appreciated
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> Thanks and everyone have a great weekend,
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> Charles Steinman
>
> Sr. Network Engineer
>
> RGTS
>
> 1221 Avenue of the Americas
>
> New York, NY 10020
>
> Phone: 212-282-2249
>
> http://www.rgts.com
>
>
>
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